Kay Proudman

Reference number: 409461

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Appointed representative

Kay Proudman does not hold FCA authorisation of their own. It acts under a principal firm, which is legally responsible for their regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Kay Proudman (FRN 409461) is an AR of The Right Mortgage Limited (FRN 649443). When you use Kay Proudman's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Kay Proudman, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    07971 604442

  • Verified address

    2 Harpers Road, Garndiffaith, Pontypool, Torfaen, NP4 7LX, United Kingdom

Also trades as
  • Complete Mortgage Solutions

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through The Right Mortgage Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Complete Mortgage Solutions

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Common questions

Frequently asked questions

Is Kay Proudman FCA authorised?
Kay Proudman (FRN 409461) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Kay Proudman?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Kay Proudman (FRN 409461) is an AR of The Right Mortgage Limited (FRN 649443). When you use Kay Proudman's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Kay Proudman, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Kay Proudman?
Protection works through The Right Mortgage Limited, the principal firm responsible for Kay Proudman's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Kay Proudman a scam or clone?
Kay Proudman is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Kay Proudman's Firm Reference Number (FRN)?
Kay Proudman's FRN is 409461. You can verify it on the FCA register.