Luton Citizens Advice Bureau

Reference number: 617655

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Citizens Advice Luton

Company details

From the company's Companies House record.

Company number
03466059
Company status
Active
Company type
Private company limited by guarantee
Incorporated
14 November 1997 (28 years old)
Registered office
15 New Bedford Road, Luton, Bedfordshire, LU1 1SA, England
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Current directors and secretaries

Name Role Born Appointed
David Olney Director Jun 1958 4 Oct 2012
Melanie Neale Director Apr 1951 9 Jul 2014
Kathryn Dale Director Aug 1978 21 Oct 2021
Haidar Ali Rashid Director Aug 1998 27 Jan 2022
Alistair Byth Mckenzie Director Jul 1949 27 Jan 2022
Fatima Begum Director Nov 1984 13 Aug 2022
Susan Deborah Jones Director Jun 1968 25 Jan 2024
Ehsan Asif Alam Director Dec 1997 10 May 2024

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Luton Citizens Advice Bureau FCA authorised?
Yes, Luton Citizens Advice Bureau (FRN 617655) is authorised by the FCA to carry out regulated activities.
Is my money safe with Luton Citizens Advice Bureau?
Protection depends on which product you hold and how Luton Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Luton Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Is Luton Citizens Advice Bureau a scam or clone?
Luton Citizens Advice Bureau is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Luton Citizens Advice Bureau's Firm Reference Number (FRN)?
Luton Citizens Advice Bureau's FRN is 617655. You can verify it on the FCA register.