Marshmallow Insurance Limited

Reference number: 940723

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    +35020008236

  • Verified address

    Fiduciary Management Limited, Suite 23, Portland House, Glacis Road, GIB, Gibraltar

Activities and protection

What the record covers, and how you are protected

No specific permissions are recorded for this firm on the FCA register.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Complaints record

In January–June 2025, the Financial Ombudsman Service received 206 new complaints about this firm, and upheld 60% of the ones it decided.

That is above the 31% median for the firms the Ombudsman reports on.

  • Insurance 206

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Marshmallow Insurance Limited FCA authorised?
Yes, Marshmallow Insurance Limited (FRN 940723) is authorised by the FCA to carry out regulated activities.
Is my money safe with Marshmallow Insurance?
Protection depends on which product you hold and how Marshmallow Insurance handles your money, so check the specific product before you commit. You can also refer complaints about Marshmallow Insurance to the Financial Ombudsman Service, free of charge.
Is Marshmallow Insurance a scam or clone?
Marshmallow Insurance is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Marshmallow Insurance's Firm Reference Number (FRN)?
Marshmallow Insurance's FRN is 940723. You can verify it on the FCA register.