Mercedes-Benz Financial Services UK Limited
Reference number: 723769
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
mercedes-benz.co.uk/passengercars/finance.html (opens in a new tab)
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Verified phone number
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Verified address
Delaware Drive, Tongwell, Milton Keynes, Buckinghamshire, MK15 8BA, United Kingdom
- Mercedes-Benz Finance
- Mercedes-Benz Financial Services
Company details
From the company's Companies House record.
- Company number
- 02472364
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 21 February 1990 (36 years old)
- Registered office
- Matches the FCA register address ✓
- Nature of business
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- Financial intermediation not elsewhere classified (SIC 64999)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Carole Louisa Barrett | Director | Oct 1956 | 13 May 2021 |
| Brendan Quartermain | Director | Oct 1987 | 1 Dec 2025 |
| Martin Pavlik | Director | Oct 1975 | 14 Jan 2026 |
| Douglas Moody | Director | Apr 1958 | 2 Mar 2026 |
| Ravil Meghji Hirani | Secretary | Not published | 1 Nov 2025 |
Activities and protection
What they can do, and how you are protected
- Lend or arrange credit · Hire out goods to consumers No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
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- Credit Broking
- Debt Administration
- Debt-collecting
- Entering into Regulated Consumer Hire Agreements as owner
- Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Names it no longer trades under
This firm has retired 2 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired names
- CharterWay
- Daimler Fleet Management
Complaints record
In January–June 2025, the Financial Ombudsman Service received 1,227 new complaints about this firm, and upheld 41% of the ones it decided.
That is above the 31% median for the firms the Ombudsman reports on.
- Banking and credit 1,227
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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Common questions