Money Advice Trust
Reference number: 618928
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
National Debtline, Tricorn House 51-53, Hagley Road, Birmingham, B16 8TP, United Kingdom
- Business Debtline
- National Debtline
- wiseradviser
Company details
From the company's Companies House record.
- Company number
- 04741583
- Company status
- Active
- Company type
- Private company limited by guarantee
- Incorporated
- 23 April 2003 (23 years old)
- Registered office
- Tricorn House, Hagley Road, Birmingham, B16 8TP, England
- Nature of business
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- Financial intermediation not elsewhere classified (SIC 64999)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Laurence Edward Burgess | Director | Dec 1956 | 1 Sep 2019 |
| Sarah Ruth Desai | Director | Mar 1976 | 1 Dec 2022 |
| Christine Hayes | Director | Apr 1950 | 17 Jul 2023 |
| Zitah Mcmillan-Ward | Director | Jun 1971 | 16 Aug 2023 |
| Alexandra Meagher | Director | Nov 1985 | 16 Aug 2023 |
| Adam Khan | Director | Sep 1979 | 16 Aug 2023 |
| Mark Allison | Director | May 1968 | 1 Jan 2024 |
| Penelope Jane Clarke | Director | Mar 1977 | 25 Sep 2025 |
| Thomas Richard Hamilton Reddy | Director | Oct 1977 | 25 Sep 2025 |
The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)
Warning
Scammers have impersonated this firm
Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.
Fake phone numbers (1)
- 0161 359 5796
Fake email addresses (1)
- ivacustomerservices@outlook.com
Fake websites (2)
- nationaldebthelpline.org
- nationaldebthelpline.org.uk
The 2 FCA warnings these came from
- National Debt Helpline 20 August 2019
- National Debt Helpline 20 August 2019
Scammers change these details often. Always check the live FCA warning.
Activities and protection
What they can do, and how you are protected
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
- Debt Adjusting
- Debt-counselling
- Providing Credit Information Services
Limits on what they may do
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Cannot hold or control client money
The firm cannot hold or control client money
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
FCA actions and complaints
No FCA disciplinary action, and no complaints recorded with the Ombudsman.
The clone warnings above are scammers using this firm's name, not something the firm has done.
Names it no longer trades under
This firm has retired 2 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired names
- CASHflow
- My Money Steps
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