MOORHOUSE GROUP LIMITED

Reference number: 308035

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 7 other names
  • Black and White
  • Constructaquote.com
  • Moorhouse Insurance
  • Moorhouse XBroker
  • Toledo Insurance Solutions
  • Xbroker
  • XO

Company details

From the company's Companies House record.

Company number
03825233
Company status
Active
Company type
Private limited company
Incorporated
13 August 1999 (27 years old)
Registered office
Barclay House, 2-3 Sir Alfred Owen Way, Caerphilly, South Wales, CF83 3HU
Nature of business
  • Non-life insurance (SIC 65120)

Current directors and secretaries

Name Role Born Appointed
Brendan Joseph Devine Director Oct 1967 15 Aug 2025
Ian Gilbert Director Apr 1984 15 Aug 2025
James Ian O'Hara Director Nov 1984 15 Aug 2025
Benjamin George Braddock Director Jun 1986 1 Sep 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money · Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.

Check your FSCS cover →

Show FCA detail (6 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

Action taken against them

1 fine in 2015, £159,300 in total. This is part of the official register record and is worth reviewing before going ahead.

  • Fined £159,300 on 23 April 2015
    On 23 April 2015, the Financial Conduct Authority (“the Authority”) imposed on Moorhouse Group Limited (“Moorhouse”) a financial penalty of £159,300 (discounted from £227,670 for early settlement) in respect of breaches of Principle 3 and Principle 7.   The Authority found that in the period between 1 January 2012 and 31 December 2012 Moorhouse failed to organise and control its compliance systems and controls responsibly and effectively in relation to the telephone sales environment. Moorhouse also failed to disclose appropriate information about the limitations and exclusions of particular Add-on Products with the consequent risk that its customers did not have adequate information to make an informed decision at the time of the sale.    A copy of the Final Notice is displayed on the FCA’s website .

Previously registered as

The FCA register holds 2 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Liability Direct Underwriting Ltd
  • Moorhouse Group Ltd

Names it no longer trades under

This firm has retired 14 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • First Van
  • Moorhouse Brands
  • Moorhouse Corporate
  • Moorhouse Enterprise
  • Moorhouse Mortgage and Finance
  • Moorhouse Premium Finance
  • Moorhouse Vaninsure
  • Moorhouse Xbroker
  • Moorlife
  • Optin
  • Rattio
  • Traderspii.Com
  • Vaninsure
  • XO

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Common questions

Frequently asked questions

Is MOORHOUSE GROUP LIMITED FCA authorised?
Yes, MOORHOUSE GROUP LIMITED (FRN 308035) is authorised by the FCA to carry out regulated activities.
Is my money safe with MOORHOUSE GROUP?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about MOORHOUSE GROUP to the Financial Ombudsman Service, free of charge.
Is MOORHOUSE GROUP a scam or clone?
MOORHOUSE GROUP is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is MOORHOUSE GROUP's Firm Reference Number (FRN)?
MOORHOUSE GROUP's FRN is 308035. You can verify it on the FCA register.