Mortgage Steps Ltd

Reference number: 414129

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

The FCA register does not name a principal for this firm.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Mortgage Steps Ltd (FRN 414129) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm.
  • Example: if you take financial advice from Mortgage Steps, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    01206 382139

  • Verified address

    50 Mersea Avenue, West Mersea, Colchester, Essex, CO5 8JL, United Kingdom

Company details

From the company's Companies House record.

Company name
MORTGAGE STEPS LIMITED
Company number
05124976
Company status
Active
Company type
Private limited company
Incorporated
11 May 2004 (22 years old)
Registered office
50 Mersea Avenue, West Mersea, Colchester, CO5 8JL, England
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Current directors and secretaries

Name Role Born Appointed
Karen Lynn Minter Director Dec 1955 11 May 2004
Michael Spencer Minter Director Oct 1954 11 May 2004
Karen Lynn Minter Secretary Not published 11 May 2004

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Mortgage Steps Ltd FCA authorised?
Mortgage Steps Ltd (FRN 414129) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Mortgage Steps?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Mortgage Steps Ltd (FRN 414129) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm. Example: if you take financial advice from Mortgage Steps, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Mortgage Steps?
Protection works through the principal firm responsible for Mortgage Steps's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Mortgage Steps a scam or clone?
Mortgage Steps is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Mortgage Steps's Firm Reference Number (FRN)?
Mortgage Steps's FRN is 414129. You can verify it on the FCA register.