Motability Operations Limited

Reference number: 735390

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
01373876
Company status
Active
Company type
Private limited company
Incorporated
16 June 1978 (48 years old)
Registered office
Level 6, 22 Bishopsgate Level 6, 22 Bishopsgate, London, EC2N 4BQ, England
Nature of business
  • Financial leasing (SIC 64910)

Current directors and secretaries

Name Role Born Appointed
Matthew John Hamilton-James Director Jan 1974 1 Jun 2015
Andrew Arthur Miller Director Jul 1966 1 Jan 2021
Kelly-Jane Botha Secretary Not published 1 Feb 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Credit Broking
  • Entering into Regulated Consumer Hire Agreements as owner
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Complaints record

In January–June 2025, the Financial Ombudsman Service received 161 new complaints about this firm, and upheld 14% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Banking and credit 159
  • Insurance 2

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Motability Operations Limited FCA authorised?
Yes, Motability Operations Limited (FRN 735390) is authorised by the FCA to carry out regulated activities.
Is my money safe with Motability Operations?
Protection depends on which product you hold and how Motability Operations handles your money, so check the specific product before you commit. You can also refer complaints about Motability Operations to the Financial Ombudsman Service, free of charge.
Is Motability Operations a scam or clone?
Motability Operations is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Motability Operations's Firm Reference Number (FRN)?
Motability Operations's FRN is 735390. You can verify it on the FCA register.