NATIONAL FARMERS UNION MUTUAL INSURANCE SOCIETY LIMITED(THE)

Reference number: 117664

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • NFU Mutual
  • NFU Mutual Direct

Company details

From the company's Companies House record.

Company number
00111982
Company status
Active
Company type
Private company limited by guarantee
Incorporated
30 September 1910 (115 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Life insurance (SIC 65110)
  • Non-life insurance (SIC 65120)

Current directors and secretaries

Name Role Born Appointed
James Crawford Mclaren Director Jul 1967 1 Jan 2012
Nicholas James Turner Director Jul 1967 1 Jul 2013
Jonathan Robert Bailie Director Dec 1963 19 Mar 2018
Alison Mary Capper Director Jun 1968 9 Apr 2018
Richard David Morley Director Jul 1967 26 Oct 2018
Alan Charles Fairhead Director May 1959 1 Nov 2020
Nicholas John Watson Director Apr 1969 24 May 2021
John Vincent Deane Director Aug 1958 1 Nov 2022
David William Smith Director Aug 1959 1 Jan 2023
Rachel Joanna Kelsall Director Aug 1969 1 Apr 2023
Sarah Elizabeth Simpson Director Jul 1973 1 Sep 2024
Sally Angela Helen Williams Director Jul 1966 1 Dec 2025
Sian Elizabeth Johns Secretary Not published 1 May 2024

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Show FCA detail (15 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Advising on Pension Transfers and Pension Opt Outs
  • Arranging (bringing about) deals in investments
  • Arranging safeguarding and administration of assets
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Effecting contracts of insurance
  • Establishing, operating or winding up a stakeholder pension scheme
  • Establishing/operating/winding up a personal pension scheme
  • Making arrangements with a view to transactions in investments
  • Safeguarding and administration of assets (without arranging)

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Previously registered as

The FCA register holds 2 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • NFU Mutual Insurance Society Limited
  • The National Farmers' Union Mutual Insurance Society Limited

Complaints record

In January–June 2025, the Financial Ombudsman Service received 139 new complaints about this firm, and upheld 20% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Insurance 136
  • Pensions 3

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is NATIONAL FARMERS UNION MUTUAL INSURANCE SOCIETY LIMITED(THE) FCA authorised?
Yes, NATIONAL FARMERS UNION MUTUAL INSURANCE SOCIETY LIMITED(THE) (FRN 117664) is authorised by the FCA to carry out regulated activities.
Is my money safe with NATIONAL FARMERS UNION MUTUAL INSURANCE SOCIETY LIMITED(THE)?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about NATIONAL FARMERS UNION MUTUAL INSURANCE SOCIETY LIMITED(THE) to the Financial Ombudsman Service, free of charge.
Is NATIONAL FARMERS UNION MUTUAL INSURANCE SOCIETY LIMITED(THE) a scam or clone?
NATIONAL FARMERS UNION MUTUAL INSURANCE SOCIETY LIMITED(THE) is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is NATIONAL FARMERS UNION MUTUAL INSURANCE SOCIETY LIMITED(THE)'s Firm Reference Number (FRN)?
NATIONAL FARMERS UNION MUTUAL INSURANCE SOCIETY LIMITED(THE)'s FRN is 117664. You can verify it on the FCA register.