NATIONAL FARMERS UNION MUTUAL INSURANCE SOCIETY LIMITED(THE)
Reference number: 117664
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Tiddington Road, -, Stratford-upon-Avon, Warwickshire, CV37 7BJ, United Kingdom
- NFU Mutual
- NFU Mutual Direct
Company details
From the company's Companies House record.
- Company number
- 00111982
- Company status
- Active
- Company type
- Private company limited by guarantee
- Incorporated
- 30 September 1910 (115 years old)
- Registered office
- Matches the FCA register address ✓
- Nature of business
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- Life insurance (SIC 65110)
- Non-life insurance (SIC 65120)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| James Crawford Mclaren | Director | Jul 1967 | 1 Jan 2012 |
| Nicholas James Turner | Director | Jul 1967 | 1 Jul 2013 |
| Jonathan Robert Bailie | Director | Dec 1963 | 19 Mar 2018 |
| Alison Mary Capper | Director | Jun 1968 | 9 Apr 2018 |
| Richard David Morley | Director | Jul 1967 | 26 Oct 2018 |
| Alan Charles Fairhead | Director | May 1959 | 1 Nov 2020 |
| Nicholas John Watson | Director | Apr 1969 | 24 May 2021 |
| John Vincent Deane | Director | Aug 1958 | 1 Nov 2022 |
| David William Smith | Director | Aug 1959 | 1 Jan 2023 |
| Rachel Joanna Kelsall | Director | Aug 1969 | 1 Apr 2023 |
| Sarah Elizabeth Simpson | Director | Jul 1973 | 1 Sep 2024 |
| Sally Angela Helen Williams | Director | Jul 1966 | 1 Dec 2025 |
| Sian Elizabeth Johns | Secretary | Not published | 1 May 2024 |
Activities and protection
What they can do, and how you are protected
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Show FCA detail (15 permissions)
- Accepting Deposits
- Advising on investments (except on Pension Transfers and Pension Opt Outs)
- Advising on P2P agreements
- Advising on Pension Transfers and Pension Opt Outs
- Arranging (bringing about) deals in investments
- Arranging safeguarding and administration of assets
- Assisting in the administration and performance of a contract of insurance
- Carrying out contracts of insurance
- Dealing in investments as agent
- Dealing in investments as principal
- Effecting contracts of insurance
- Establishing, operating or winding up a stakeholder pension scheme
- Establishing/operating/winding up a personal pension scheme
- Making arrangements with a view to transactions in investments
- Safeguarding and administration of assets (without arranging)
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Previously registered as
The FCA register holds 2 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- NFU Mutual Insurance Society Limited
- The National Farmers' Union Mutual Insurance Society Limited
Complaints record
In January–June 2025, the Financial Ombudsman Service received 139 new complaints about this firm, and upheld 20% of the ones it decided.
That is below the 31% median for the firms the Ombudsman reports on.
- Insurance 136
- Pensions 3
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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Common questions