Newcastle City Council

Reference number: 1030421

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Introducer appointed representative

Newcastle City Council can only introduce you to their principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

Cycle Solutions (Cycle to Work) Limited Reference number: 722968 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Newcastle City Council (FRN 1030421) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Newcastle City Council.
  • Example: if Newcastle City Council refers you to a financial adviser, the advice should come from the principal firm, not from Newcastle City Council itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    0191 278 7878

  • Verified address

    Civic Centre, Newcastle Upon Tyne, Newcastle Upon Tyne, NE1 8QH, United Kingdom

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Newcastle City Council FCA authorised?
Newcastle City Council (FRN 1030421) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Newcastle City Council?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Newcastle City Council (FRN 1030421) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Newcastle City Council. Example: if Newcastle City Council refers you to a financial adviser, the advice should come from the principal firm, not from Newcastle City Council itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Newcastle City Council?
Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for Newcastle City Council's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Newcastle City Council a scam or clone?
Newcastle City Council is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Newcastle City Council's Firm Reference Number (FRN)?
Newcastle City Council's FRN is 1030421. You can verify it on the FCA register.