NHS Wales

Reference number: 1032709

Instant download

Introducer appointed representative

NHS Wales can only introduce you to their principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

Cycle Solutions (Cycle to Work) Limited Reference number: 722968 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • NHS Wales (FRN 1032709) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not NHS Wales.
  • Example: if NHS Wales refers you to a financial adviser, the advice should come from the principal firm, not from NHS Wales itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    029 2150 1500

  • Verified address

    Unit 4-5, Charnwood Court, Heol Billingsley, Parc Nantgarw, Cardiff, Rhondda Cynon Taf, CF15 7QZ, United Kingdom

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Download this page as a PDF report

£5 for a clean, timestamped copy you can keep, file or send on. It also helps keep the site free to use and free of ads.

Instant download

Common questions

Frequently asked questions

Is NHS Wales FCA authorised?
NHS Wales (FRN 1032709) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for NHS Wales?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. NHS Wales (FRN 1032709) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not NHS Wales. Example: if NHS Wales refers you to a financial adviser, the advice should come from the principal firm, not from NHS Wales itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with NHS Wales?
Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for NHS Wales's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is NHS Wales a scam or clone?
NHS Wales is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is NHS Wales's Firm Reference Number (FRN)?
NHS Wales's FRN is 1032709. You can verify it on the FCA register.