Northumbrian Water Limited
Reference number: 417465
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Appointed representative
This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Northumbrian Water Group Limited Reference number: 312881 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Northumbrian Water Limited (FRN 417465) is an AR of Northumbrian Water Group Limited (FRN 312881). When you use Northumbrian Water's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Northumbrian Water, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Northumbria House, Abbey Road, Durham, DH1 5FJ, United Kingdom
Also trades as
- Essex And Suffolk Water
- Essex & Suffolk Water
- NWG Property Solutions
Company details
From the company's Companies House record.
- Company number
- 02366703
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 1 April 1989 (37 years old)
- Registered office
- Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
- Nature of business
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- Water collection, treatment and supply (SIC 36000)
- Sewerage (SIC 37000)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Heidi Mottram | Director | Mar 1965 | 1 Mar 2010 |
| Loi Shun Chan | Director | Aug 1962 | 14 Oct 2011 |
| Andrew John Hunter | Director | Oct 1958 | 14 Oct 2011 |
| Hing Lam Kam | Director | Oct 1946 | 14 Oct 2011 |
| Wai Che Wendy Tong Barnes | Director | Sep 1960 | 8 Oct 2012 |
| Richard George Sexton | Director | Jul 1959 | 14 Apr 2021 |
| Alan Alexander Bryce | Director | Sep 1960 | 14 Apr 2021 |
| Jacqueline Myriam Mcglade (Prof) | Director | May 1955 | 14 Jul 2021 |
| Peter David Vicary-Smith | Director | May 1962 | 14 Jul 2021 |
| Chiu Ng | Director | Sep 1976 | 20 May 2024 |
| Thomas Keith Harris | Director | Jul 1964 | 17 Feb 2026 |
| Duncan Nicholas Macrae | Director | Sep 1970 | 18 Feb 2026 |
| Richard William Peter Somerville | Secretary | Not published | 8 Oct 2021 |
Activities and protection
What they can do, and how you are protected
- Protection through the principal firmProtection works through Northumbrian Water Group Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
FCA actions and complaints
No FCA disciplinary action, and no complaints recorded with the Ombudsman.
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Common questions
Frequently asked questions
Is Northumbrian Water Limited FCA authorised?
Northumbrian Water Limited (FRN 417465) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Northumbrian Water?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Northumbrian Water Limited (FRN 417465) is an AR of Northumbrian Water Group Limited (FRN 312881). When you use Northumbrian Water's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Northumbrian Water, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Northumbrian Water?
Protection works through Northumbrian Water Group Limited, the principal firm responsible for Northumbrian Water's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Northumbrian Water a scam or clone?
Northumbrian Water is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Northumbrian Water's Firm Reference Number (FRN)?
Northumbrian Water's FRN is 417465. You can verify it on the FCA register.