Nvayo Limited

Reference number: 900005

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Authorised, but in an insolvency process

This firm is under the control of insolvency practitioners and may have stopped taking on new business. If you are or were a customer, deal with the appointed office holders rather than the firm.

What the FCA says

ATTENTION - Firm in an insolvency process

This firm is in an insolvency process. It is under the control of the appointed insolvency office holder(s) and may have stopped taking on new business. It has to continue to meet our standards in line with its regulatory status, including when dealing with its customers. If you are/were a customer check how this affects you with the firm or the appointed insolvency office holder(s).

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    020 3982 6046

  • Verified address

    1, King William Street, London, EC4N 7AF, United Kingdom

Company details

From the company's Companies House record.

Concerns on the company record

  • Companies House records this company in administration, but it is still authorised on the FCA register.
  • Accounts are overdue at Companies House.
  • Confirmation statement is overdue at Companies House.
  • This company has insolvency history on record.
Company number
06035209
Company status
Administration
Company type
Private limited company
Incorporated
21 December 2006 (19 years old)
Registered office
5th Floor, Grove House 248a Marylebone Road, London, NW1 6BB
Nature of business
  • Banks (SIC 64191)

Current directors and secretaries

Name Role Born Appointed
Christopher John Jacklin Director Jun 1968 30 Apr 2016
Amadeo Miguel Pellicce Vicente Director Sep 1967 1 Mar 2023
Robert Martin Plant Director May 1981 2 Oct 2023

Check on the FCA register → Report a scam →

Activities and protection

What the record covers, and how you are protected

  • In an insolvency process
    Money the firm held is returned through the appointed office holders, which takes time and can fall short. The FSCS covers eligible claims up to its limits, and the Ombudsman can still look at a complaint.
Show FCA detail (8 permissions)
  • a) Services enabling cash placement on a payment account
  • b) Services enabling cash withdrawals from a payment account
  • c) Execution of payment transactions (not covered by a credit line)
  • d) Execution of payment transactions (covered by a credit line)
  • e) Issuing payment instruments or acquiring payment transactions
  • f) Money remittance
  • g) Execution of payment transactions via telecoms, IT system or network operator
  • h) Issuing Electronic Money

Limits on the record

  • Requirements 8 August 2023
    1.1 1) The Firm must not, without the prior written consent of the Authority, carry out any electronic money services for which it is authorised by the Authority pursuant to Part 2 of the EMR (issuance of electronic money) or conduct any payment services as defined under regulation 2(1) of the Payment Services Regulation 2017. 2) The Firm must not, without the prior written consent of the Authority, in any way dispose of, withdraw, transfer, deal with or diminish the value of any of its own assets, and any funds it holds for, or to the order of, its customers (whether in the United Kingdom or elsewhere). 3) The Firm must ensure that all relevant funds are appropriately ringfenced in a designated safeguarding account or accounts. For the avoidance of doubt, if this requires a transfer between accounts, this must be done with the prior written consent of the Authority. 5) The Firm must provide written confirmation to the Authority that it is in compliance with these Requirements by 4pm on 15 August 2023, until such time as it is notified in writing by the Authority that it may cease to do so. 6) The Firm must secure and preserve all records and/or information (physical or electronic) relating to electronic money services from its systems in their original form, or in a copy proved to be identical to the source material. These must be retained in a form and at a location within the United Kingdom, to be notified to the Authority in writing by 4pm 15 August 2023, such that they can be provided to the Authority, or to a person named by the Authority, promptly on its request.
  • Requirements 8 August 2023
    Paragraph 1.1(2) does not apply to monetary payments or the disposal of assets made by the Firm in the ordinary course of business, amounting to no more than £5,000 whether as a single transaction or a combination of related transactions. The requirement in paragraph 1.1(2) also does not apply to: 1) Usual and proper salary payments made by the Firm (and which had been agreed prior to the imposition of the Requirements).
  • Requirements 8 August 2023
    1.3 For the purposes of paragraph 1.2, the following payments would not be regarded as payments made in the ordinary course of business: 1) Payments of unusual or significant amounts to the Firm’s controllers, shareholders, directors, officers, employees or any connected persons. 2) The making of any capital distribution. 3) The making of any gift or loan by the Firm to any party. 4) Payments made as part of any financial restructuring or reorganisation of its business, of from the sale of any part of the Firm’s business (whether share or asset based).
  • Requirements 8 August 2023
    1.4 These Requirements shall take immediate effect and remain in force unless and until varied or cancelled by the Authority (either on the application of the Firm or of the Authority’s own volition).

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds 3 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • BW Pay Limited
  • Kalixa Pay Limited
  • Vincento Payment Solutions Ltd

Names it no longer trades under

This firm has retired 2 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Aurae
  • Club Swan

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Common questions

Frequently asked questions

Is Nvayo Limited FCA authorised?
Yes, Nvayo Limited (FRN 900005) is authorised by the FCA to carry out regulated activities. It is also in an insolvency process, under the control of insolvency practitioners, so deal with the appointed office holders rather than the firm.
Is my money safe with Nvayo?
Nvayo is under the control of insolvency practitioners, so money it held is returned through the appointed office holders rather than by the firm. That takes time and can fall short. Where money is missing, the FSCS covers eligible claims up to its limits, and the Financial Ombudsman Service can still consider a complaint.
Is Nvayo a scam or clone?
Nvayo is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Nvayo's Firm Reference Number (FRN)?
Nvayo's FRN is 900005. You can verify it on the FCA register.