PANPAY UK LTD

Reference number: 1015835

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • No phone number on the FCA register

  • Verified address

    PANPAY UK LTD, Floor 4, 2 Minster Court, London, EC3R 7BB, United Kingdom

Company details

From the company's Companies House record.

Company number
14804658
Company status
Active
Company type
Private limited company
Incorporated
15 April 2023 (3 years old)
Registered office
2 Minster Court, 4th Floor, London, EC3R 7BB, England
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Current directors and secretaries

Name Role Born Appointed
Jian Zhou Director Apr 1984 15 Apr 2023
Hannah Jaine Stonuary Director Jan 1985 12 Jun 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.

    How safeguarding works →

Show FCA detail (7 permissions)
  • a) Services enabling cash placement on a payment account
  • b) Services enabling cash withdrawals from a payment account
  • c) Execution of payment transactions (not covered by a credit line)
  • d) Execution of payment transactions (covered by a credit line)
  • e) Issuing payment instruments or acquiring payment transactions
  • f) Money remittance
  • h) Issuing Electronic Money

Limits on what they may do

  • Agents and distributors
    The firm will not onboard any agents or use any distributors.
  • Unrelated payment services
    The firm will not provide any payment services which are not related to the issuing of e-money (i.e. unrelated payment services).
  • Provision of e-money services
    The firm will not provide e-money services to an individual who is acting for purposes other than a trade, business or profession.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is PANPAY UK LTD FCA authorised?
Yes, PANPAY UK LTD (FRN 1015835) is authorised by the FCA to carry out regulated activities.
Is my money safe with PANPAY UK?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about PANPAY UK to the Financial Ombudsman Service, free of charge.
Is PANPAY UK a scam or clone?
PANPAY UK is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is PANPAY UK's Firm Reference Number (FRN)?
PANPAY UK's FRN is 1015835. You can verify it on the FCA register.