Paragon Bank Plc

Reference number: 604551

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 8 other names
  • Mortgage Trust
  • Paragon
  • Paragon Mortgages
  • Paragon Motor Finance
  • Paragon Personal Finance
  • Paragon Premier
  • Spring
  • up

Company details

From the company's Companies House record.

Company number
05390593
Company status
Active
Company type
Public limited company
Incorporated
12 March 2005 (21 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Banks (SIC 64191)

Current directors and secretaries

Name Role Born Appointed
Nigel Stewart Terrington Director Dec 1959 12 Jun 2013
Barbara Ann Ridpath Director Mar 1956 20 Sep 2017
Graeme Howes Yorston Director Jun 1957 20 Sep 2017
Richard James Woodman Director May 1965 20 Sep 2017
Alison Clare Munro Morris Director Sep 1959 26 Mar 2020
Peter Anthony Hill Director Jul 1961 27 Oct 2020
Robert David East Director Mar 1960 1 Sep 2022
Tanvi Prafulchandra Davda Director Sep 1972 1 Sep 2022
Zoe Louise Howorth Director Dec 1970 1 Jun 2023
Marius Van Niekerk Secretary Not published 2 Apr 2025

Check on the FCA register → Report a scam →

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (3)
  • 0800 862 0794
  • 0800 862 0795
  • 0800 862 0796
Fake email addresses (1)
  • onlinesavings.paragon@auto-response.org
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.

Check your FSCS cover →

Show FCA detail (14 permissions)
  • Accepting Deposits
  • Acting as a CBTL administrator
  • Acting as a CBTL lender
  • Administering a regulated mortgage contract
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) deals in investments
  • Arranging (bringing about) regulated mortgage contracts
  • Dealing in investments as principal
  • Entering into a regulated mortgage contract as lender
  • Entering into Regulated Consumer Hire Agreements as owner
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement
  • Making arrangements with a view to regulated mortgage contracts

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Paragon Mortgages (No.24) PLC

Names it no longer trades under

This firm has retired 3 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • MLS
  • Moorgate Loan Servicing
  • Paragon Car Finance

Complaints record

In January–June 2025, the Financial Ombudsman Service received 123 new complaints about this firm, and upheld 37% of the ones it decided.

That is above the 31% median for the firms the Ombudsman reports on.

  • Banking and credit 110
  • Mortgages 12
  • Insurance 1

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Paragon Bank Plc FCA authorised?
Yes, Paragon Bank Plc (FRN 604551) is authorised by the FCA to carry out regulated activities.
Is my money safe with Paragon Bank?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Paragon Bank to the Financial Ombudsman Service, free of charge.
Is Paragon Bank a scam or clone?
Paragon Bank is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Paragon Bank's Firm Reference Number (FRN)?
Paragon Bank's FRN is 604551. You can verify it on the FCA register.