Paymaster (1836) Limited

Reference number: 315407

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 4 other names
  • EQ Retirement Solutions
  • Equiniti Paymaster
  • Equiniti Pension Solutions
  • Hazell Carr

Company details

From the company's Companies House record.

Company number
03249700
Company status
Active
Company type
Private limited company
Incorporated
13 September 1996 (29 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Current directors and secretaries

Name Role Born Appointed
Duncan Stuart Watson Director Feb 1970 1 Feb 2019
Susannah Elizabeth Bowen Director Feb 1974 28 Oct 2021
Ronald Bates Director Jan 1983 22 May 2026
PRISM COSEC LIMITED Corporate secretary Not published 31 May 2023

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Payments & e-money Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.

    How safeguarding works →

  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.

Check your FSCS cover →

Show FCA detail (3 permissions)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Names it no longer trades under

This firm has retired 5 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • EQ Global
  • Equinitiglobal
  • Equiniti International Payments
  • Paymaster International Payments
  • Xafinity Paymaster

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Common questions

Frequently asked questions

Is Paymaster (1836) Limited FCA authorised?
Yes, Paymaster (1836) Limited (FRN 315407) is authorised by the FCA to carry out regulated activities.
Is my money safe with Paymaster (1836)?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount, and eligible claims may be protected by the FSCS. You can also refer complaints about Paymaster (1836) to the Financial Ombudsman Service, free of charge.
Is Paymaster (1836) a scam or clone?
Paymaster (1836) is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Paymaster (1836)'s Firm Reference Number (FRN)?
Paymaster (1836)'s FRN is 315407. You can verify it on the FCA register.