PayPal UK Ltd
Reference number: 994790
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Same company
This company holds 2 other FCA records
A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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No phone number on the FCA register
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Verified address
76 UPPER GROUND, London, SE1 9PZ, United Kingdom
Also trades as 5 other names
- Braintree a PayPal service
- Hyperwallet a PayPal Service
- PayPal
- Xoom a PayPal Service
- Zettle by PayPal
Company details
From the company's Companies House record.
- Company number
- 14741686
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 20 March 2023 (3 years old)
- Registered office
- 5 Fleet Place, London, EC4M 7RD, United Kingdom
- Nature of business
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- Financial intermediation not elsewhere classified (SIC 64999)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| David Jonathan Bennett | Director | Mar 1962 | 1 Nov 2023 |
| Simon Daniel Bladon | Director | Sep 1973 | 17 Apr 2024 |
| Benjamin Nicholas Davey | Director | Jan 1972 | 8 Jul 2024 |
| Jane Susannah Leach | Director | May 1966 | 8 Jul 2024 |
| Kate Rochford Cino | Director | Oct 1982 | 8 Jul 2024 |
Activities and protection
What they can do, and how you are protected
- Handle payments & transfers Funds safeguardedYour money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
Show FCA detail (9 permissions)
- a) Services enabling cash placement on a payment account
- b) Services enabling cash withdrawals from a payment account
- c) Execution of payment transactions (not covered by a credit line)
- d) Execution of payment transactions (covered by a credit line)
- e) Issuing payment instruments or acquiring payment transactions
- f) Money remittance
- h) Issuing Electronic Money
- i) Payment initiation services
- j) Account information services
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Complaints record
In January–June 2025, the Financial Ombudsman Service received 840 new complaints about this firm, and upheld 31% of the ones it decided.
That is about typical: the median across the firms the Ombudsman reports on is 31%.
- Banking and credit 840
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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