Phoenix Group Management Services Limited

Reference number: 1042984

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Acts as a payment agent

This firm does not hold FCA authorisation of its own. It acts as a payment agent under another firm's authorisation.

This is one of the company's FCA records. It separately holds full FCA authorisation under FRN 415029 →.

Same company

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    020 3567 9100

  • Verified address

    1 Wythall Green Way, Wythall, Birmingham, West Midlands, B47 6WG, United Kingdom

Company details

From the company's Companies House record.

Company number
03588063
Company status
Active
Company type
Private limited company
Incorporated
25 June 1998 (28 years old)
Registered office
10 Brindleyplace, Birmingham, B1 2JB, United Kingdom
Nature of business
  • Other activities auxiliary to insurance and pension funding (SIC 66290)

Current directors and secretaries

Name Role Born Appointed
Jacqueline Dorothy Mary Noakes Director Aug 1961 25 Nov 2022
Sara Elizabeth Thompson Director Jan 1965 1 Jan 2023
Victoria Anne Hayes Director Nov 1978 8 May 2026
PEARL GROUP SECRETARIAT SERVICES LIMITED Corporate secretary Not published 1 Sep 2006

Activities and protection

What the record covers, and how you are protected

  • Protection works through the principal
    This firm acts as an agent of an authorised payment or e-money firm rather than holding its own authorisation. FSCS does not protect money held by an agent. Funds should be safeguarded by the principal, and the Financial Ombudsman Service may still be able to look at a complaint.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Phoenix Group Management Services Limited FCA authorised?
Phoenix Group Management Services Limited (FRN 1042984) is on the FCA register as an agent of an authorised payment or e-money firm. It does not hold its own authorisation: it acts under the principal's, and the principal is responsible for the money.
Is my money safe with Phoenix Group Management Services?
Phoenix Group Management Services is an agent, so it does not hold its own FCA authorisation and FSCS does not protect money held by an agent. Your money should be safeguarded by the authorised firm it acts for. You can still refer a complaint to the Financial Ombudsman Service, which may be able to look at it.
Is Phoenix Group Management Services a scam or clone?
Phoenix Group Management Services is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Phoenix Group Management Services's Firm Reference Number (FRN)?
Phoenix Group Management Services's FRN is 1042984. You can verify it on the FCA register.