Pinnacle Insurance Limited

Reference number: 110866

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 9 other names
  • Cardif Pinnacle
  • EVERYPAW
  • Helpucover
  • helpucover.co.uk
  • PIC
  • Pinnacle
  • Pinnacle Pet Healthcare
  • Pinnacle Pet UK
  • Vet2Pet

Company details

From the company's Companies House record.

Company number
01007798
Company status
Active
Company type
Private limited company
Incorporated
14 April 1971 (55 years old)
Registered office
4th Floor Limelight, Elstree Way, Borehamwood, Hertfordshire, WD6 1JH, United Kingdom
Nature of business
  • Life insurance (SIC 65110)
  • Non-life insurance (SIC 65120)

Current directors and secretaries

Name Role Born Appointed
Andrew Miles Wigg Director Jun 1972 21 Mar 2013
Matthew Justin Lorimer Director Jun 1967 1 Apr 2015
Sophie Margaret May Director Sep 1972 10 Dec 2020
Craig Anthony Scarr Director Jun 1962 16 May 2022
Dirk Christiane Luc Beeckman Director Dec 1975 30 Jun 2022
Carmen Andreea Iordache Director Nov 1982 30 Jun 2022
Thae Olav Cuiper Director Jan 1958 19 Jun 2024
Sanchit Suri Director Aug 1979 18 Dec 2024
Simon Wainwright Director Apr 1963 24 Mar 2025
Matthew Justin Lorimer Secretary Not published 30 Jun 2006

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.

Check your FSCS cover →

Show FCA detail (10 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Carrying out contracts of insurance
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Effecting contracts of insurance
  • Making arrangements with a view to transactions in investments
  • Safeguarding and administration of assets (without arranging)

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Previously registered as

The FCA register holds 2 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Pinnacle Insurance Company Limited
  • Pinnacle Insurance Plc

Names it no longer trades under

This firm has retired 6 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • ApplianceGuard
  • Cardif Pinnacle
  • Cardif Pinnacle Warranty Services
  • Dog Only Insurance
  • LifeLong Pet Insurance
  • Pinnacle Pet Group

Complaints record

In January–June 2025, the Financial Ombudsman Service received 90 new complaints about this firm, and upheld 18% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Insurance 90

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Pinnacle Insurance Limited FCA authorised?
Yes, Pinnacle Insurance Limited (FRN 110866) is authorised by the FCA to carry out regulated activities.
Is my money safe with Pinnacle Insurance?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Pinnacle Insurance to the Financial Ombudsman Service, free of charge.
Is Pinnacle Insurance a scam or clone?
Pinnacle Insurance is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Pinnacle Insurance's Firm Reference Number (FRN)?
Pinnacle Insurance's FRN is 110866. You can verify it on the FCA register.