PIVOTAL FINANCIAL LIMITED

Reference number: 665649

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 4 other names
  • Charcol
  • Jakob Alexander Mortgages
  • John Charcol
  • John Charcol Insurance Brokers

Company details

From the company's Companies House record.

Company number
09157892
Company status
Active
Company type
Private limited company
Incorporated
1 August 2014 (12 years old)
Registered office
25 Christopher Street, London, EC2A 2BS, England
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Current directors and secretaries

Name Role Born Appointed
Jeremy Paul Gibson Director May 1973 4 Apr 2024
Lisa Zina Walklin-Knight Director Jul 1979 4 Apr 2024
Christopher Wallis Director Apr 1967 4 Apr 2024
Mayank Prakash Director Jan 1973 21 Oct 2025
Jonathan Pearson Round Director Feb 1964 10 Jun 2026

Activities and protection

What they can do, and how you are protected

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Advise on or arrange mortgages · Arrange equity release FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (14 permissions)
  • Acting as a CBTL advisor
  • Acting as a CBTL arranger
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) deals in investments
  • Arranging (bringing about) regulated mortgage contracts
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Debt-counselling
  • Making arrangements with a view to a home reversion plan
  • Making arrangements with a view to regulated mortgage contracts
  • Making arrangements with a view to transactions in investments
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds 2 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Ensco 1086 Limited
  • John Charcol Limited

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Common questions

Frequently asked questions

Is PIVOTAL FINANCIAL LIMITED FCA authorised?
Yes, PIVOTAL FINANCIAL LIMITED (FRN 665649) is authorised by the FCA to carry out regulated activities.
Is my money safe with PIVOTAL FINANCIAL?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about PIVOTAL FINANCIAL to the Financial Ombudsman Service, free of charge.
Is PIVOTAL FINANCIAL a scam or clone?
PIVOTAL FINANCIAL is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is PIVOTAL FINANCIAL's Firm Reference Number (FRN)?
PIVOTAL FINANCIAL's FRN is 665649. You can verify it on the FCA register.