Post Office Limited

Reference number: 409080

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

Post Office Management Services Limited Reference number: 630318 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Post Office Limited (FRN 409080) is an AR of Post Office Management Services Limited (FRN 630318). When you use Post Office's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Post Office, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Same company

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Post Office Money

Company details

From the company's Companies House record.

Company number
02154540
Company status
Active
Company type
Private limited company
Incorporated
13 August 1987 (39 years old)
Registered office
100 Wood Street, London, EC2V 7ER, United Kingdom
Nature of business
  • Other retail sale in non-specialised stores (SIC 47190)
  • Postal activities under universal service obligation (SIC 53100)
  • Other telecommunications activities (SIC 61900)
  • Financial intermediation not elsewhere classified (SIC 64999)

Current directors and secretaries

Name Role Born Appointed
Simon John Lewis Jeffreys Director Sep 1952 23 Mar 2023
Amanda Jane Burton Director Jan 1959 27 Apr 2023
Lorna Rachel Gratton Director Mar 1983 12 May 2023
Andrew Atta Darfoor Director Mar 1974 20 Jun 2023
Nigel Railton Director Jan 1967 24 May 2024
Brian Alan Smith Director Feb 1977 4 Dec 2024
Neil James Brocklehurst Director Jul 1976 20 Dec 2024
Emma Louise Branch Director Oct 1971 28 Jan 2025
Sarah Jane Barlow Director Sep 1973 28 Jan 2025
Richard James Hawkins Director Aug 1965 4 Mar 2025
Jonathan Slater Director Nov 1961 21 May 2025
John Edward Michael Dillon Secretary Not published 14 Apr 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through Post Office Management Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds 2 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Post Office Ltd
  • The Post Office

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Common questions

Frequently asked questions

Is Post Office Limited FCA authorised?
Post Office Limited (FRN 409080) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Post Office?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Post Office Limited (FRN 409080) is an AR of Post Office Management Services Limited (FRN 630318). When you use Post Office's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Post Office, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Post Office?
Protection works through Post Office Management Services Limited, the principal firm responsible for Post Office's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Post Office a scam or clone?
Post Office is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Post Office's Firm Reference Number (FRN)?
Post Office's FRN is 409080. You can verify it on the FCA register.