PRA Group (UK) Limited

Reference number: 718645

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • PRA Group

Company details

From the company's Companies House record.

Company number
04267803
Company status
Active
Company type
Private limited company
Incorporated
9 August 2001 (25 years old)
Registered office
Level 11 Riverside House, 2a Southwark Bridge Road, London, SE1 9HA, England
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Current directors and secretaries

Name Role Born Appointed
Steven Edward Daws Director Feb 1969 9 Oct 2018
Timothy David Kirk Director Mar 1969 29 May 2019
Bo Christopher Hagberg Director Jun 1975 1 Jan 2026
Laura Hendrey Director Oct 1976 1 Jan 2026
Lance Edward Brodie Director Jul 1977 17 Jan 2026
Carissa Rae Director Dec 1985 17 Jan 2026

Activities and protection

What they can do, and how you are protected

  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (6 permissions)
  • Administering a regulated mortgage contract
  • Credit Broking
  • Debt Administration
  • Debt-collecting
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the lender's rights and duties in relation to high-cost short-term credit

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Names it no longer trades under

This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired name
  • Tempus Solutions

Complaints record

In January–June 2025, the Financial Ombudsman Service received 46 new complaints about this firm, and upheld 4% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on. This firm receives few enough complaints that the rate moves sharply on a single case, so treat the comparison loosely.

  • Banking and credit 46

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is PRA Group (UK) Limited FCA authorised?
Yes, PRA Group (UK) Limited (FRN 718645) is authorised by the FCA to carry out regulated activities.
Is my money safe with PRA Group (UK)?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about PRA Group (UK) to the Financial Ombudsman Service, free of charge.
Is PRA Group (UK) a scam or clone?
PRA Group (UK) is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is PRA Group (UK)'s Firm Reference Number (FRN)?
PRA Group (UK)'s FRN is 718645. You can verify it on the FCA register.