Richmond Citizens Advice Bureaux Service

Reference number: 617709

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Citizens Advice Richmond

Company details

From the company's Companies House record.

Company number
04140012
Company status
Active
Company type
Private company limited by guarantee
Incorporated
12 January 2001 (25 years old)
Registered office
94-102 High Street, Hampton Hill, Hampton, TW12 1NY, England
Nature of business
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Current directors and secretaries

Name Role Born Appointed
Tom Duncan Hetherington Director Sep 1959 11 Sep 2018
Roger Keith Hillyer Director Nov 1961 21 Dec 2020
Wendy Barker Director Jul 1960 27 Jan 2021
Owain Emrys Griffiths Director Sep 1969 3 Aug 2022
John Edward Wheatle Director Oct 1968 3 Aug 2022
Annie Elisabeth Carpenter Director Nov 1989 16 Nov 2022
Nigel Brown Director Nov 1950 11 Mar 2023
Rakhi Govil Director Aug 1975 5 Sep 2023
Guy Eastaugh Director May 1962 11 Apr 2024
Alison Jane Nicholls Director Jan 1970 25 Nov 2024
Ben Salama Director Sep 1954 2 Jun 2025
Lorna Reid Secretary Not published 19 Oct 2021

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Richmond Borough Citizens Advice Bureau

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Common questions

Frequently asked questions

Is Richmond Citizens Advice Bureaux Service FCA authorised?
Yes, Richmond Citizens Advice Bureaux Service (FRN 617709) is authorised by the FCA to carry out regulated activities.
Is my money safe with Richmond Citizens Advice Bureaux Service?
Protection depends on which product you hold and how Richmond Citizens Advice Bureaux Service handles your money, so check the specific product before you commit. You can also refer complaints about Richmond Citizens Advice Bureaux Service to the Financial Ombudsman Service, free of charge.
Is Richmond Citizens Advice Bureaux Service a scam or clone?
Richmond Citizens Advice Bureaux Service is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Richmond Citizens Advice Bureaux Service's Firm Reference Number (FRN)?
Richmond Citizens Advice Bureaux Service's FRN is 617709. You can verify it on the FCA register.