Richmond Citizens Advice Bureaux Service
Reference number: 617709
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Citizens Advice Bureau, 94-102 High Street, Hampton Hill, Hampton, Richmond Upon Thames, TW12 1NY, United Kingdom
- Citizens Advice Richmond
Company details
From the company's Companies House record.
- Company number
- 04140012
- Company status
- Active
- Company type
- Private company limited by guarantee
- Incorporated
- 12 January 2001 (25 years old)
- Registered office
- 94-102 High Street, Hampton Hill, Hampton, TW12 1NY, England
- Nature of business
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- Other social work activities without accommodation not elsewhere classified (SIC 88990)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Tom Duncan Hetherington | Director | Sep 1959 | 11 Sep 2018 |
| Roger Keith Hillyer | Director | Nov 1961 | 21 Dec 2020 |
| Wendy Barker | Director | Jul 1960 | 27 Jan 2021 |
| Owain Emrys Griffiths | Director | Sep 1969 | 3 Aug 2022 |
| John Edward Wheatle | Director | Oct 1968 | 3 Aug 2022 |
| Annie Elisabeth Carpenter | Director | Nov 1989 | 16 Nov 2022 |
| Nigel Brown | Director | Nov 1950 | 11 Mar 2023 |
| Rakhi Govil | Director | Aug 1975 | 5 Sep 2023 |
| Guy Eastaugh | Director | May 1962 | 11 Apr 2024 |
| Alison Jane Nicholls | Director | Jan 1970 | 25 Nov 2024 |
| Ben Salama | Director | Sep 1954 | 2 Jun 2025 |
| Lorna Reid | Secretary | Not published | 19 Oct 2021 |
The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)
Activities and protection
What they can do, and how you are protected
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
- Debt Adjusting
- Debt-counselling
- Providing Credit Information Services
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
FCA actions and complaints
No FCA disciplinary action, and no complaints recorded with the Ombudsman.
Previously registered as
The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- Richmond Borough Citizens Advice Bureau
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