RMS Estate Agents Limited

Reference number: 739660

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • RMS Estate Agents Limited (FRN 739660) is an AR of Connells Limited (FRN 302221). When you use RMS Estate Agents's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from RMS Estate Agents, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    0191 286 9231

  • Verified address

    Newcastle House, Albany Court, Newcastle Business Park, Newcastle upon Tyne, Tyne and Wear, NE4 7YB, United Kingdom

Also trades as
  • Rook Matthews Sayer

Company details

From the company's Companies House record.

Company number
08756469
Company status
Active
Company type
Private limited company
Incorporated
31 October 2013 (12 years old)
Registered office
Cumbria House, 16 - 20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN, England
Nature of business
  • Real estate agencies (SIC 68310)

Current directors and secretaries

Name Role Born Appointed
Richard John Twigg Director Feb 1965 29 Feb 2016
Christopher Ashley Rosindale Director Jan 1984 22 Jul 2025
Richard John Twigg Secretary Not published 29 Feb 2016

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through Connells Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is RMS Estate Agents Limited FCA authorised?
RMS Estate Agents Limited (FRN 739660) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for RMS Estate Agents?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. RMS Estate Agents Limited (FRN 739660) is an AR of Connells Limited (FRN 302221). When you use RMS Estate Agents's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from RMS Estate Agents, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with RMS Estate Agents?
Protection works through Connells Limited, the principal firm responsible for RMS Estate Agents's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is RMS Estate Agents a scam or clone?
RMS Estate Agents is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is RMS Estate Agents's Firm Reference Number (FRN)?
RMS Estate Agents's FRN is 739660. You can verify it on the FCA register.