Royal Mail Group Limited

Reference number: 926630

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Royal Mail Group Limited (FRN 926630) introduces customers to CIVIL SERVICE INSURANCE SOCIETY(THE) (FRN 304151). Any regulated advice or arranging is done by the principal, not Royal Mail Group.
  • Example: if Royal Mail Group refers you to a financial adviser, the advice should come from the principal firm, not from Royal Mail Group itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    0345 602 1021

  • Verified address

    185 Farringdon Road, London, EC1A 1AA, United Kingdom

Company details

From the company's Companies House record.

Company number
04138203
Company status
Active
Company type
Private limited company
Incorporated
10 January 2001 (25 years old)
Registered office
185 Farringdon Road, London, EC1A 1AA, United Kingdom
Nature of business
  • Postal activities under universal service obligation (SIC 53100)

Current directors and secretaries

Name Role Born Appointed
Marek Janca Director Sep 1987 9 Jun 2025
Daniel Mares Director Jul 1973 9 Jun 2025
Martin Seidenberg Director Feb 1973 9 Jun 2025
Roman Silha Director May 1971 9 Jun 2025
Daniel Kretinsky Director Jul 1975 9 Jun 2025
Jan Bilek Director Nov 1982 9 Jun 2025
Jiri Zrust Director Nov 1974 25 Jun 2025
Dwain Mcdonald Director May 1966 1 Aug 2025
Paul Ablin Director Mar 1975 21 Jan 2026
Matthew Newman Secretary Not published 30 Jun 2025

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through CIVIL SERVICE INSURANCE SOCIETY(THE), the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Royal Mail Group Ltd

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Common questions

Frequently asked questions

Is Royal Mail Group Limited FCA authorised?
Royal Mail Group Limited (FRN 926630) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Royal Mail Group?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Royal Mail Group Limited (FRN 926630) introduces customers to CIVIL SERVICE INSURANCE SOCIETY(THE) (FRN 304151). Any regulated advice or arranging is done by the principal, not Royal Mail Group. Example: if Royal Mail Group refers you to a financial adviser, the advice should come from the principal firm, not from Royal Mail Group itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Royal Mail Group?
Protection works through CIVIL SERVICE INSURANCE SOCIETY(THE), the principal firm responsible for Royal Mail Group's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Royal Mail Group a scam or clone?
Royal Mail Group is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Royal Mail Group's Firm Reference Number (FRN)?
Royal Mail Group's FRN is 926630. You can verify it on the FCA register.