Saga Services Limited

Reference number: 311557

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 6 other names
  • Direct Choice
  • Saga
  • Saga Group
  • Saga Insurance
  • Saga Insurance Services
  • Saga Select

Company details

From the company's Companies House record.

Company number
00732602
Company status
Active
Company type
Private limited company
Incorporated
15 August 1962 (63 years old)
Registered office
3 Pancras Square, London, N1C 4AG, United Kingdom
Nature of business
  • Activities of insurance agents and brokers (SIC 66220)

Current directors and secretaries

Name Role Born Appointed
Pamela Elizabeth Rowland Director Dec 1961 1 Jul 2021
John Robert Lister Director Apr 1958 14 Sep 2021
Lloyd James East Director Feb 1968 4 Apr 2025
Nicola Koning Secretary Not published 16 May 2022

Check on the FCA register → Report a scam →

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (1)
  • 020 8002 8791
Fake email addresses (1)
  • info@sagasaving.com
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

Activities and protection

What they can do, and how you are protected

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.

Check your FSCS cover →

Show FCA detail (9 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Names it no longer trades under

This firm has retired 2 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Bennetts
  • Saga Financial Planning

Complaints record

In January–June 2025, the Financial Ombudsman Service received 64 new complaints about this firm, and upheld 11% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Insurance 64

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Saga Services Limited FCA authorised?
Yes, Saga Services Limited (FRN 311557) is authorised by the FCA to carry out regulated activities.
Is my money safe with Saga Services?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Saga Services to the Financial Ombudsman Service, free of charge.
Is Saga Services a scam or clone?
Saga Services is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Saga Services's Firm Reference Number (FRN)?
Saga Services's FRN is 311557. You can verify it on the FCA register.