SECURE TRUST BANK PUBLIC LIMITED COMPANY
Reference number: 204550
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Yorke House, Arleston Way, Solihull, West Mids, B90 4LH, United Kingdom
Also trades as 6 other names
- AppToPay
- Moneyway
- V12 Retail Finance
- V12 Season Ticket Finance
- V12 Vehicle Finance
- V12VF
Company details
From the company's Companies House record.
- Company number
- 00541132
- Company status
- Active
- Company type
- Public limited company
- Incorporated
- 26 November 1954 (71 years old)
- Registered office
- Yorke House, Arleston Way, Solihull, B90 4LH, United Kingdom
- Nature of business
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- Banks (SIC 64191)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Paul Christopher Myers | Director | Mar 1964 | 28 Nov 2018 |
| Rachel Michelle Lawrence | Director | Mar 1970 | 23 Sep 2020 |
| Finlay Ferguson Williamson | Director | Apr 1959 | 30 Jun 2021 |
| Victoria Grant Mitchell | Director | Jan 1965 | 1 Nov 2023 |
| James Alexander Brown | Director | Oct 1960 | 31 Mar 2024 |
| Julie Hopes | Director | Jan 1968 | 24 Oct 2024 |
| Steve Colsell | Director | Jul 1964 | 12 Jun 2025 |
| Ian Corfield | Director | Nov 1971 | 8 Sep 2025 |
| Lisa Jane Daniels | Secretary | Not published | 12 Mar 2024 |
Activities and protection
What they can do, and how you are protected
- Hold or safeguard your money · Handle payments & transfers FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Advise on or arrange mortgages FSCS may applyMortgage advice and arranging may be FSCS-covered, up to the limit that applies.
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (9 permissions)
- Accepting Deposits
- Acting as a CBTL administrator
- Acting as a CBTL arranger
- Acting as a CBTL lender
- Advising on P2P agreements
- Dealing in investments as principal
- Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Issuing Electronic Money
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Previously registered as
The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- Secure Trust Bank Ltd
Names it no longer trades under
This firm has retired 3 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired names
- Moneyfreedom
- OneBill from Moneyway
- Secure Homes
Complaints record
In January–June 2025, the Financial Ombudsman Service received 799 new complaints about this firm, and upheld 40% of the ones it decided.
That is above the 31% median for the firms the Ombudsman reports on.
- Banking and credit 797
- Insurance 2
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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Common questions