SERENITY FUNERAL SERVICES (HEREFORD) LIMITED

Reference number: 1012364

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • SERENITY FUNERAL SERVICES (HEREFORD) LIMITED (FRN 1012364) is an AR of Ecclesiastical Planning Services Limited (FRN 958152). When you use SERENITY FUNERAL SERVICES (HEREFORD)'s services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from SERENITY FUNERAL SERVICES (HEREFORD), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    01432 800353

  • Verified address

    54 Catherine Street, Hereford, Herefordshire, HR1 2DU, United Kingdom

Company details

From the company's Companies House record.

Company number
15335096
Company status
Active
Company type
Private limited company
Incorporated
8 December 2023 (2 years old)
Registered office
54 Catherine Street, Hereford, HR1 2DU, England
Nature of business
  • Funeral and related activities (SIC 96030)

Current directors and secretaries

Name Role Born Appointed
Paul William Badham Director Apr 1978 8 Dec 2023
Jamie Gibbons Director Dec 1985 8 Dec 2023
Craig Alexander Sykes Director May 1980 15 Dec 2024
Lisa Badham Secretary Not published 11 May 2026

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through Ecclesiastical Planning Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is SERENITY FUNERAL SERVICES (HEREFORD) LIMITED FCA authorised?
SERENITY FUNERAL SERVICES (HEREFORD) LIMITED (FRN 1012364) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for SERENITY FUNERAL SERVICES (HEREFORD)?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. SERENITY FUNERAL SERVICES (HEREFORD) LIMITED (FRN 1012364) is an AR of Ecclesiastical Planning Services Limited (FRN 958152). When you use SERENITY FUNERAL SERVICES (HEREFORD)'s services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from SERENITY FUNERAL SERVICES (HEREFORD), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with SERENITY FUNERAL SERVICES (HEREFORD)?
Protection works through Ecclesiastical Planning Services Limited, the principal firm responsible for SERENITY FUNERAL SERVICES (HEREFORD)'s regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is SERENITY FUNERAL SERVICES (HEREFORD) a scam or clone?
SERENITY FUNERAL SERVICES (HEREFORD) is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is SERENITY FUNERAL SERVICES (HEREFORD)'s Firm Reference Number (FRN)?
SERENITY FUNERAL SERVICES (HEREFORD)'s FRN is 1012364. You can verify it on the FCA register.