Severn Trent Water Ltd
Reference number: 407251
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Appointed representative
This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Severn Trent Retail and Utility Services Limited Reference number: 310729 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Severn Trent Water Ltd (FRN 407251) is an AR of Severn Trent Retail and Utility Services Limited (FRN 310729). When you use Severn Trent Water's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Severn Trent Water, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Severn Trent Centre, 2 St. Johns Street, Coventry, CV1 2LZ, United Kingdom
Company details
From the company's Companies House record.
- Company name
- SEVERN TRENT WATER LIMITED
- Company number
- 02366686
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 1 April 1989 (37 years old)
- Registered office
- Matches the FCA register address ✓
- Nature of business
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- Water collection, treatment and supply (SIC 36000)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Christine Mary Hodgson | Director | Nov 1964 | 1 Jan 2020 |
| Sharmila Nebhrajani | Director | Mar 1966 | 1 May 2020 |
| Thomas Auguste Read Delay | Director | Apr 1959 | 1 Jan 2022 |
| Sarah Catherine Legg | Director | Sep 1967 | 1 Nov 2022 |
| Helen Marie Miles | Director | Jan 1971 | 1 Apr 2023 |
| Richard Mark Taylor | Director | Jul 1965 | 1 Apr 2024 |
| Anthony Nicholas Seymour Hampton | Director | Apr 1967 | 4 Apr 2025 |
| James John Jesic | Director | Sep 1978 | 1 Jan 2026 |
| Didar Singh Dhillon | Secretary | Not published | 14 Aug 2025 |
Activities and protection
What they can do, and how you are protected
- Protection through the principal firmProtection works through Severn Trent Retail and Utility Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
FCA actions and complaints
No FCA disciplinary action, and no complaints recorded with the Ombudsman.
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Common questions