SHETLAND ISLANDS CITIZENS ADVICE BUREAU

Reference number: 617481

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
SC176817
Company status
Active
Company type
Private company limited by guarantee
Incorporated
30 June 1997 (29 years old)
Registered office
Market House, 14 Market Street, Lerwick, Shetland, ZE1 0JP
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Current directors and secretaries

Name Role Born Appointed
Susan Frances Beer Director Mar 1954 13 Oct 1998
David Charles Marsh Director Feb 1965 31 Oct 2012
Richard Steel Lewis Director Feb 1958 17 Dec 2015
Kerry Anne Hooker Geddes Director May 1982 20 Aug 2021
Denise Bell Director Nov 1960 19 Jul 2023
Malcolm George Smith Director Apr 1958 21 Aug 2024
Wendy Ann Fraser Director Aug 1965 20 Aug 2025
Robert Arthur Simpson Director Jul 1964 17 Sep 2025
Della Armstrong Secretary Not published 16 May 2023

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is SHETLAND ISLANDS CITIZENS ADVICE BUREAU FCA authorised?
Yes, SHETLAND ISLANDS CITIZENS ADVICE BUREAU (FRN 617481) is authorised by the FCA to carry out regulated activities.
Is my money safe with SHETLAND ISLANDS CITIZENS ADVICE BUREAU?
Protection depends on which product you hold and how SHETLAND ISLANDS CITIZENS ADVICE BUREAU handles your money, so check the specific product before you commit. You can also refer complaints about SHETLAND ISLANDS CITIZENS ADVICE BUREAU to the Financial Ombudsman Service, free of charge.
Is SHETLAND ISLANDS CITIZENS ADVICE BUREAU a scam or clone?
SHETLAND ISLANDS CITIZENS ADVICE BUREAU is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is SHETLAND ISLANDS CITIZENS ADVICE BUREAU's Firm Reference Number (FRN)?
SHETLAND ISLANDS CITIZENS ADVICE BUREAU's FRN is 617481. You can verify it on the FCA register.