Shieldpay Ltd

Reference number: 770210

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
10061792
Company status
Active
Company type
Private limited company
Incorporated
14 March 2016 (10 years old)
Registered office
3rd Floor 1 Ashley Road, Altrincham, Cheshire, WA14 2DT, United Kingdom
Nature of business
  • Other information technology service activities (SIC 62090)

Current directors and secretaries

Name Role Born Appointed
Peter Allen Janes Director Mar 1981 24 Jun 2016
James Charles Cowles Director May 1955 17 Sep 2019
Sophie Joanne Condie Director Aug 1984 10 Jul 2025
OAKWOOD CORPORATE SECRETARY LIMITED Corporate secretary Not published 10 Jul 2016

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.

    How safeguarding works →

Show FCA detail (4 permissions)
  • 1. Services enabling cash to be placed on a payment account as well as all the operations required for operating a payment account.
  • 2. Services enabling cash withdrawals from a payment account as well as all the operations required for operating a payment account.
  • 3. Executing payment transactions (no credit line)
  • 5. Issuing and/or acquiring of payment instruments.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Names it no longer trades under

This firm has retired 3 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • PayAgent
  • Paycast
  • Shieldpay Giving

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Common questions

Frequently asked questions

Is Shieldpay Ltd FCA authorised?
Yes, Shieldpay Ltd (FRN 770210) is authorised by the FCA to carry out regulated activities.
Is my money safe with Shieldpay?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about Shieldpay to the Financial Ombudsman Service, free of charge.
Is Shieldpay a scam or clone?
Shieldpay is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Shieldpay's Firm Reference Number (FRN)?
Shieldpay's FRN is 770210. You can verify it on the FCA register.