SoftReach Ltd
Reference number: 985078
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Appointed representative
This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
CONCEPT BUILDING SOLUTIONS UK LIMITED Reference number: 989782 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- SoftReach Ltd (FRN 985078) is an AR of CONCEPT BUILDING SOLUTIONS UK LIMITED (FRN 989782). When you use SoftReach's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from SoftReach, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Verified phone number
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Verified address
2 Great Stones Close, Egerton, Bolton, Bolton, BL7 9UY, United Kingdom
- Concept Claim Solutions (Macclesfield)
Company details
From the company's Companies House record.
- Company number
- 14364658
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 20 September 2022 (3 years old)
- Registered office
- Jubilee House, East Beach, Lytham St. Annes, FY8 5FT, England
- Nature of business
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- Other professional, scientific and technical activities not elsewhere classified (SIC 74909)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Peter William Gray | Director | Oct 1974 | 27 May 2025 |
| Louise Joanne Gray | Director | Feb 1975 | 1 Jul 2025 |
Activities and protection
What they can do, and how you are protected
- Protection through the principal firmProtection works through CONCEPT BUILDING SOLUTIONS UK LIMITED, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
FCA actions and complaints
No FCA disciplinary action, and no complaints recorded with the Ombudsman.
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