St Andrew's Insurance Plc

Reference number: 202932

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    0345 601 8114

  • Verified address

    Lloyds Banking Group plc, 11-12 Wellington Place, Leeds, LS1 4AP, United Kingdom

Also trades as
  • Bank of Scotland
  • Halifax

Company details

From the company's Companies House record.

Company number
03104671
Company status
Active
Company type
Public limited company
Incorporated
15 September 1995 (30 years old)
Registered office
33 Old Broad Street, London, EC2N 1HZ
Nature of business
  • Non-life insurance (SIC 65120)

Current directors and secretaries

Name Role Born Appointed
Christopher John George Moulder Director Feb 1958 12 Jun 2017
Gayle Elaine Schumacher Director May 1959 24 Jul 2019
William Leon David Chalmers Director Jul 1968 9 Aug 2019
Chirantan Barua Director Nov 1973 31 May 2023
Matthew Hilmar Cuhls Director Aug 1974 1 Jan 2024
Shingirai Thaddeus Nyahasha Director Jan 1974 15 Jan 2024
Kirstine Ann Cooper Director Aug 1964 1 Mar 2024
Paul Gerard Mcnamara Director Sep 1966 2 Sep 2024
Mary Helen Trussell Director Jun 1963 7 Jul 2025
Dena Jane Brumpton Director Dec 1963 2 Feb 2026
Danuta Gray Director Nov 1958 1 Jul 2026
Krishna Venkata Raman Secretary Not published 1 Mar 2026

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Show FCA detail (5 permissions)
  • Accepting Deposits
  • Arranging (bringing about) deals in investments
  • Carrying out contracts of insurance
  • Effecting contracts of insurance
  • Making arrangements with a view to transactions in investments

Limits on what they may do

  • Access to the electoral register
    The firm shall access the full electoral register, where this is the most cost-effective way of verifying identity for anti-money laundering purposes and will not prejudice the interests of the customer, in order to carry out the current customer review exercise.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

Action taken against them

1 fine in 2021, £90.69m in total. This is part of the official register record and is worth reviewing before going ahead.

  • Fined £90.69m on 8 July 2021
    On 8 July 2021, the Financial Conduct Authority (the “Authority”) has imposed a financial penalty on Lloyds Bank General Insurance Limited, St Andrew’s Insurance Plc, Lloyds Bank Insurance Services Limited and Halifax General Insurance Services Limited (“LBGI”). The reason for this action is because between 1 January 2009 and 19 November 2017, LBGI breached Principle 3 (Management and control) and Principle 7 (Communications with clients) of the Authority’s Principles for Businesses in relation to the way it communicated with home insurance customers at renewal. As a consequence of this action, LBGI received a financial penalty of £90,688,400 pursuant of section 206 of the Act. The FCA’s action took effect on 8 July 2021 and a copy of the Final Notice is displayed on the FCA's web site.

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Common questions

Frequently asked questions

Is St Andrew's Insurance Plc FCA authorised?
Yes, St Andrew's Insurance Plc (FRN 202932) is authorised by the FCA to carry out regulated activities.
Is my money safe with St Andrew's Insurance?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about St Andrew's Insurance to the Financial Ombudsman Service, free of charge.
Is St Andrew's Insurance a scam or clone?
St Andrew's Insurance is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is St Andrew's Insurance's Firm Reference Number (FRN)?
St Andrew's Insurance's FRN is 202932. You can verify it on the FCA register.