ST&H Limited

Reference number: 455489

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • ST&H Limited (FRN 455489) is an AR of Saga Services Limited (FRN 311557). When you use ST&H's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from ST&H, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Saga Holidays
  • Travellers World

Company details

From the company's Companies House record.

Company number
02174052
Company status
Active
Company type
Private limited company
Incorporated
6 October 1987 (38 years old)
Registered office
3 Pancras Square, London, N1C 4AG, United Kingdom
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Current directors and secretaries

Name Role Born Appointed
Nigel Owen Blanks Director Aug 1967 31 Jan 2022
Andrew Joseph Harwood Director Dec 1967 31 Jan 2022
Michael Robert Hazell Director Jun 1973 19 Oct 2023
Mark Watkins Director Dec 1980 21 Mar 2024
Donna Louise Kempster Secretary Not published 14 Oct 2022

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through Saga Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds 2 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Acromas Holidays Ltd
  • Saga Holidays Ltd

Names it no longer trades under

This firm has retired 30 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • AA Getaways
  • AA Travel
  • Acromas Holidays
  • Connections
  • Destinology
  • Driveline
  • Elegant River Cruises
  • Grandstand Tours
  • Great Getaways
  • Inter-Church
  • National Geographic Journeys
  • Quest for Adventure
  • Saga Cruises
  • Saga Cruising
  • Saga Overseas Homes
  • Saga Pearl
  • Saga Pearl 11
  • Saga Rose
  • Saga Ruby
  • Saga Sapphire
  • Spirit of Adventure
  • Spirit of Adventure Classic Journeys
  • Spirit of Adventure Cruises
  • Spirit of Adventure Holidays
  • Spirit of Adventure Tours
  • Tailor Made Travel
  • The Classic Traveller
  • Titan Hi Tours
  • Titan Travel
  • Ultimate Retreats

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Common questions

Frequently asked questions

Is ST&H Limited FCA authorised?
ST&H Limited (FRN 455489) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for ST&H?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. ST&H Limited (FRN 455489) is an AR of Saga Services Limited (FRN 311557). When you use ST&H's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from ST&H, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with ST&H?
Protection works through Saga Services Limited, the principal firm responsible for ST&H's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is ST&H a scam or clone?
ST&H is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is ST&H's Firm Reference Number (FRN)?
ST&H's FRN is 455489. You can verify it on the FCA register.