Test Valley Citizens Advice Bureau

Reference number: 618853

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Citizens Advice Test Valley

Company details

From the company's Companies House record.

Company number
08933947
Company status
Active
Company type
Private company limited by guarantee
Incorporated
11 March 2014 (12 years old)
Registered office
1st Floor Chantry House, Chantry Way, Andover, SP10 1LZ, England
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Current directors and secretaries

Name Role Born Appointed
Stephen Roy Bowden Director Jul 1950 23 Apr 2018
Alexandra Gladwell Director Nov 1976 25 Jan 2022
Linda Ellen Thorpe Director Jun 1953 17 Jan 2023
Victoria Esther Martin Director May 1982 23 Jul 2024
Graham Moore Director Sep 1950 22 Apr 2025
Julian Joseph Everard Radcliffe Director Oct 1967 28 Oct 2025
Ben Major George Cons Director Mar 1966 16 Feb 2026
Susan Janet Cooper Director Feb 1960 20 Mar 2026

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Test Valley Citizens Advice Bureau FCA authorised?
Yes, Test Valley Citizens Advice Bureau (FRN 618853) is authorised by the FCA to carry out regulated activities.
Is my money safe with Test Valley Citizens Advice Bureau?
Protection depends on which product you hold and how Test Valley Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Test Valley Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Is Test Valley Citizens Advice Bureau a scam or clone?
Test Valley Citizens Advice Bureau is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Test Valley Citizens Advice Bureau's Firm Reference Number (FRN)?
Test Valley Citizens Advice Bureau's FRN is 618853. You can verify it on the FCA register.