Teya Solutions Ltd

Reference number: 1023071

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

Retail Merchant Services Limited Reference number: 917317 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Teya Solutions Ltd (FRN 1023071) is an AR of Retail Merchant Services Limited (FRN 917317). When you use Teya Solutions's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Teya Solutions, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Same company

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
13886878
Company status
Active
Company type
Private limited company
Incorporated
2 February 2022 (4 years old)
Registered office
41 Lothbury, London, EC2R 7HF, United Kingdom
Nature of business
  • Other information technology service activities (SIC 62090)

Current directors and secretaries

Name Role Born Appointed
Daniela Mastrorocco Director Feb 1978 2 Feb 2022
Thomas Mylrea Lowndes Director Aug 1986 17 May 2024
Yvonne Valerie Calvert Director Mar 1965 17 Feb 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through Retail Merchant Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Teya Solutions Ltd FCA authorised?
Teya Solutions Ltd (FRN 1023071) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Teya Solutions?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Teya Solutions Ltd (FRN 1023071) is an AR of Retail Merchant Services Limited (FRN 917317). When you use Teya Solutions's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Teya Solutions, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Teya Solutions?
Protection works through Retail Merchant Services Limited, the principal firm responsible for Teya Solutions's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Teya Solutions a scam or clone?
Teya Solutions is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Teya Solutions's Firm Reference Number (FRN)?
Teya Solutions's FRN is 1023071. You can verify it on the FCA register.