The Mortgage Lodge Limited

Reference number: 935324

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

The FCA register does not name a principal for this firm.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • The Mortgage Lodge Limited (FRN 935324) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm.
  • Example: if you take financial advice from The Mortgage Lodge, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    0330 822 1723

  • Verified address

    Jason Works, Clarence Street, Loughborough, Leicestershire, LE11 1DX, United Kingdom

Also trades as
  • Roots Contractor Mortgages

Company details

From the company's Companies House record.

Company number
12496599
Company status
Active
Company type
Private limited company
Incorporated
4 March 2020 (6 years old)
Registered office
Jason Works, Clarence Street, Loughborough, Leicestershire, LE11 1DX, United Kingdom
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Current directors and secretaries

Name Role Born Appointed
Gareth Richard Love Director Nov 1987 4 Mar 2020
Steven Christopher Bailey Director Jul 1984 24 Jun 2020
Peter Richard Willcocks Director Aug 1980 24 Jun 2020
Sabrina Serene Lodge Director Sep 1989 5 Oct 2022

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds 2 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Roots Finance Group Ltd
  • Roots Mortgages Limited

Names it no longer trades under

This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired name
  • Roots Mortgages

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Common questions

Frequently asked questions

Is The Mortgage Lodge Limited FCA authorised?
The Mortgage Lodge Limited (FRN 935324) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for The Mortgage Lodge?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. The Mortgage Lodge Limited (FRN 935324) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm. Example: if you take financial advice from The Mortgage Lodge, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with The Mortgage Lodge?
Protection works through the principal firm responsible for The Mortgage Lodge's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is The Mortgage Lodge a scam or clone?
The Mortgage Lodge is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is The Mortgage Lodge's Firm Reference Number (FRN)?
The Mortgage Lodge's FRN is 935324. You can verify it on the FCA register.