Torfaen Citizens Advice Bureau

Reference number: 617775

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
05083197
Company status
Active
Company type
Private company limited by guarantee
Incorporated
24 March 2004 (22 years old)
Registered office
Portland Buildings, Commercial Street, Pontypool, NP4 6JS, Wales
Nature of business
  • Activities of other membership organisations not elsewhere classified (SIC 94990)

Current directors and secretaries

Name Role Born Appointed
Dennis William Henson Director Mar 1951 13 Jun 2012
Philip George Davy Director Aug 1950 16 Mar 2017
John Ernest Killick Director Apr 1950 22 Jun 2017
Yvonne James Director Jul 1962 7 Oct 2024
Ryan Dorrian Director Jan 1983 7 Oct 2024
Stephen Griffiths Director Apr 1959 1 Mar 2025
Darlington Nyambiya (Dr) Director Aug 1977 9 Feb 2026
Susan Evans Director Nov 1957 2 Jun 2026
Malcolm Edgson Secretary Not published 17 Jun 2018

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Torfaen Citizens Advice Bureau FCA authorised?
Yes, Torfaen Citizens Advice Bureau (FRN 617775) is authorised by the FCA to carry out regulated activities.
Is my money safe with Torfaen Citizens Advice Bureau?
Protection depends on which product you hold and how Torfaen Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Torfaen Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Is Torfaen Citizens Advice Bureau a scam or clone?
Torfaen Citizens Advice Bureau is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Torfaen Citizens Advice Bureau's Firm Reference Number (FRN)?
Torfaen Citizens Advice Bureau's FRN is 617775. You can verify it on the FCA register.