Travel Counsellors Limited

Reference number: 493650

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

The FCA register does not name a principal for this firm.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Travel Counsellors Limited (FRN 493650) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm.
  • Example: if you take financial advice from Travel Counsellors, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
02133414
Company status
Active
Company type
Private limited company
Incorporated
20 May 1987 (39 years old)
Registered office
Venus No1 Old Park Lane, Trafford City, Manchester, M41 7HA, England
Nature of business
  • Travel agency activities (SIC 79110)

Current directors and secretaries

Name Role Born Appointed
Karen Morris Director Dec 1962 6 Apr 2002
Stephen Byrne Director Jun 1965 29 Oct 2004
Kirsten Hughes Director Oct 1971 1 Feb 2005
Ivan Victor Bumstead Director May 1973 20 May 2024

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Travel Counsellors Ltd

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Common questions

Frequently asked questions

Is Travel Counsellors Limited FCA authorised?
Travel Counsellors Limited (FRN 493650) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Travel Counsellors?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Travel Counsellors Limited (FRN 493650) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm. Example: if you take financial advice from Travel Counsellors, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Travel Counsellors?
Protection works through the principal firm responsible for Travel Counsellors's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Travel Counsellors a scam or clone?
Travel Counsellors is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Travel Counsellors's Firm Reference Number (FRN)?
Travel Counsellors's FRN is 493650. You can verify it on the FCA register.