Trust Claims Pro Ltd

Reference number: 1053862

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

HOTPOND MEDIA LIMITED Reference number: 723662 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Trust Claims Pro Ltd (FRN 1053862) is an AR of HOTPOND MEDIA LIMITED (FRN 723662). When you use Trust Claims Pro's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Trust Claims Pro, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Creditora

Company details

From the company's Companies House record.

Company number
16450633
Company status
Active
Company type
Private limited company
Incorporated
14 May 2025 (1 year old)
Registered office
235 Tonge Moor Road Tonge Moor Road, Bolton, BL2 2HR, England
Nature of business
  • Management consultancy activities other than financial management (SIC 70229)

Current directors and secretaries

Name Role Born Appointed
Robert Dennis Wells Director Apr 1987 14 May 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through HOTPOND MEDIA LIMITED, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Trust Claims Pro Ltd FCA authorised?
Trust Claims Pro Ltd (FRN 1053862) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Trust Claims Pro?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Trust Claims Pro Ltd (FRN 1053862) is an AR of HOTPOND MEDIA LIMITED (FRN 723662). When you use Trust Claims Pro's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Trust Claims Pro, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Trust Claims Pro?
Protection works through HOTPOND MEDIA LIMITED, the principal firm responsible for Trust Claims Pro's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Trust Claims Pro a scam or clone?
Trust Claims Pro is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Trust Claims Pro's Firm Reference Number (FRN)?
Trust Claims Pro's FRN is 1053862. You can verify it on the FCA register.