TUI UK Limited

Reference number: 738580

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Crystal Ski Holidays
  • First Choice
  • TUI

Company details

From the company's Companies House record.

Company number
02830117
Company status
Active
Company type
Private limited company
Incorporated
24 June 1993 (33 years old)
Registered office
Wigmore House, Wigmore Lane, Luton, Bedfordshire, LU2 9TN, United Kingdom
Nature of business
  • Travel agency activities (SIC 79110)
  • Tour operator activities (SIC 79120)

Current directors and secretaries

Name Role Born Appointed
Neil Drew Swanson Director Sep 1966 1 Jul 2023
Bartholomew Quinton Smith Director Apr 1988 20 Dec 2023
Jody Luke Rolfe Director Oct 1987 12 Aug 2024
Christopher Robert Graham Logan Director Sep 1977 11 Feb 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (1 permission)
  • Credit Broking

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Names it no longer trades under

This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired name
  • Thomson

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Common questions

Frequently asked questions

Is TUI UK Limited FCA authorised?
Yes, TUI UK Limited (FRN 738580) is authorised by the FCA to carry out regulated activities.
Is my money safe with TUI UK?
Protection depends on which product you hold and how TUI UK handles your money, so check the specific product before you commit. You can also refer complaints about TUI UK to the Financial Ombudsman Service, free of charge.
Is TUI UK a scam or clone?
TUI UK is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is TUI UK's Firm Reference Number (FRN)?
TUI UK's FRN is 738580. You can verify it on the FCA register.