TWG Services Limited

Reference number: 312440

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Assurant
  • The Warranty Group
  • TWG Europe

Company details

From the company's Companies House record.

Company number
01883565
Company status
Active
Company type
Private limited company
Incorporated
6 February 1985 (41 years old)
Registered office
Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN, United Kingdom
Nature of business
  • Activities of insurance agents and brokers (SIC 66220)
  • Other activities auxiliary to insurance and pension funding (SIC 66290)
  • Other business support service activities not elsewhere classified (SIC 82990)

Current directors and secretaries

Name Role Born Appointed
Michael James Schofield Director Jan 1977 2 Feb 2023
Suzanne Marie Shepherd Director Sep 1982 2 Feb 2023
Perry Ian Thomas Director Jun 1967 26 Apr 2023
Sean Mark Kent Director May 1983 31 Mar 2025
Timothy Machin Director Mar 1986 1 Jan 2026
Helen Elizabeth Sachdev Director Sep 1965 1 Apr 2026
Natalie Ann Paddock Secretary Not published 1 Jan 2019

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.

Check your FSCS cover →

Show FCA detail (6 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • London General Holdings Limited

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Common questions

Frequently asked questions

Is TWG Services Limited FCA authorised?
Yes, TWG Services Limited (FRN 312440) is authorised by the FCA to carry out regulated activities.
Is my money safe with TWG Services?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about TWG Services to the Financial Ombudsman Service, free of charge.
Is TWG Services a scam or clone?
TWG Services is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is TWG Services's Firm Reference Number (FRN)?
TWG Services's FRN is 312440. You can verify it on the FCA register.