Virgin Holidays Limited
Reference number: 492546
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Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
The FCA register does not name a principal for this firm.
What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Virgin Holidays Limited (FRN 492546) is listed as an introducer appointed representative, but the register does not show its principal firm here. Check the FCA register before sharing your details.
- Example: if Virgin Holidays refers you to a financial adviser, the advice should come from the principal firm, not from Virgin Holidays itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
The Office, Manor Royal, Crawley, West Sussex, RH10 9NU, United Kingdom
Also trades as 4 other names
- Bales Worldwide
- TCD
- Travel City Direct
- Virgin Holidays Cruises
Company details
From the company's Companies House record.
- Company number
- 01873815
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 21 December 1984 (41 years old)
- Registered office
- Company Secretariat - The Vhq, Fleming Way, Crawley, West Sussex, RH10 9DF, United Kingdom
- Nature of business
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- Tour operator activities (SIC 79120)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Edward Herman Bastian | Director | Jun 1957 | 24 Jun 2013 |
| Cornelis Johan Albert Koster | Director | Aug 1971 | 1 Aug 2017 |
| Juha Tapio Jaervinen | Director | Feb 1976 | 1 Jul 2019 |
| Luigi Brambilla | Director | Nov 1983 | 20 Jan 2021 |
| Alain Bellemare | Director | Jun 1961 | 11 Feb 2021 |
| Peter William Carter | Director | Mar 1963 | 6 May 2022 |
| Andreea Ene Murphy | Director | Aug 1985 | 8 Jun 2022 |
| Hirad Horoufchin | Director | Sep 1989 | 31 Dec 2024 |
| Joshua Bayliss | Director | Apr 1973 | 31 Dec 2024 |
| Rebecca Woodmansee | Director | Aug 1974 | 1 Jan 2026 |
| Ansar Hussain | Director | May 1986 | 1 Jan 2026 |
| Richard Charles Nicholas Branson (Sir) | Director | Jul 1950 | Not published |
| Kelly Bristoll | Secretary | Not published | 1 Apr 2026 |
Activities and protection
What they can do, and how you are protected
- Protection through the principal firmProtection works through the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
FCA actions and complaints
No FCA disciplinary action, and no complaints recorded with the Ombudsman.
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Common questions