Vitality Health Limited
Reference number: 400057
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Vitality, Shell Mex House, 80 Strand, London, Westminster, WC2R 0DT, United Kingdom
Company details
From the company's Companies House record.
- Company number
- 05051253
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 20 February 2004 (22 years old)
- Registered office
- 3 More London Riverside, London, SE1 2AQ
- Nature of business
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- Non-life insurance (SIC 65120)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Neville Stanley Koopowitz | Director | Mar 1964 | 17 Jun 2010 |
| Ayanda Ntsaluba | Director | May 1960 | 12 Sep 2012 |
| Nicholas Michael Caplan | Director | Jun 1959 | 24 May 2017 |
| Alastair David Lyons | Director | Oct 1953 | 7 Jun 2018 |
| Joanne Mary Shaw | Director | Aug 1963 | 21 Sep 2018 |
| Justin Michael Edward Skinner | Director | Jun 1974 | 16 Feb 2022 |
| Joanne Louise Kenrick | Director | Sep 1966 | 1 Aug 2023 |
| Penelope James | Director | Sep 1969 | 1 Jul 2024 |
| Arun Thiyagarajan | Director | Jul 1987 | 22 Jan 2025 |
| Adam John Murphy | Director | Sep 1984 | 2 Sep 2025 |
| Rosanne Mary Murison | Director | Mar 1960 | 25 Nov 2025 |
| Angela Jane Darlington | Director | May 1968 | 1 Jan 2026 |
| Adam Banks | Director | Feb 1971 | 30 Jun 2026 |
| Fiona Jane Morrison | Secretary | Not published | 1 Oct 2025 |
Activities and protection
What they can do, and how you are protected
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Show FCA detail (3 permissions)
- Accepting Deposits
- Carrying out contracts of insurance
- Effecting contracts of insurance
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Previously registered as
The FCA register holds 3 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- Pakra Limited
- PAKRA Limited
- Prudential Health Limited
Names it no longer trades under
This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired name
- PruHealth
Complaints record
In January–June 2025, the Financial Ombudsman Service received 147 new complaints about this firm, and upheld 30% of the ones it decided.
That is about typical: the median across the firms the Ombudsman reports on is 31%.
- Insurance 145
- Pensions 2
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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Common questions