Vitality Life Limited

Reference number: 675028

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
03319079
Company status
Active
Company type
Private limited company
Incorporated
17 February 1997 (29 years old)
Registered office
3 More London Riverside, London, SE1 2AQ
Nature of business
  • Life insurance (SIC 65110)

Current directors and secretaries

Name Role Born Appointed
Nicholas Michael Caplan Director Jun 1959 24 May 2017
Neville Stanley Koopowitz Director Mar 1964 12 Nov 2019
Alastair David Lyons Director Oct 1953 20 May 2020
Justin Wayne Taurog Director Jun 1972 8 Jul 2021
Justin Michael Edward Skinner Director Jun 1974 21 Jul 2021
Rosanne Mary Murison Director Mar 1960 1 Aug 2023
Joanne Louise Kenrick Director Sep 1966 1 Aug 2023
Penelope James Director Sep 1969 1 Jul 2024
Adam John Murphy Director Sep 1984 2 Sep 2025
Angela Jane Darlington Director May 1968 1 Jan 2026
Adam Banks Director Feb 1971 30 Jun 2026
Fiona Jane Morrison Secretary Not published 1 Oct 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.

Check your FSCS cover →

Show FCA detail (3 permissions)
  • Accepting Deposits
  • Carrying out contracts of insurance
  • Effecting contracts of insurance

Limits on what they may do

  • ISAs and SIPPs linked tolong-term insurance
    Vitality Life Limited may provide ISAs or SIPPs only where the investments in such ISAs or SIPPs are made solely in linked long-term insurance contracts written by Vitality Life Limited.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Names it no longer trades under

This firm has retired 2 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Vitality ActiveLife Insurance
  • Vitality Invest

Complaints record

In January–June 2025, the Financial Ombudsman Service received 57 new complaints about this firm, and upheld 26% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Insurance 52
  • Pensions 5

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Vitality Life Limited FCA authorised?
Yes, Vitality Life Limited (FRN 675028) is authorised by the FCA to carry out regulated activities.
Is my money safe with Vitality Life?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Vitality Life to the Financial Ombudsman Service, free of charge.
Is Vitality Life a scam or clone?
Vitality Life is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Vitality Life's Firm Reference Number (FRN)?
Vitality Life's FRN is 675028. You can verify it on the FCA register.