VIVA WALLET.COM LTD

Reference number: 989273

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Viva.com
  • VIVA WALLET

Company details

From the company's Companies House record.

Company number
11355088
Company status
Active
Company type
Private limited company
Incorporated
10 May 2018 (8 years old)
Registered office
Second Floor West Wing, Ashton House, Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH, United Kingdom
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Current directors and secretaries

Name Role Born Appointed
Charalampos Karonis Director Aug 1974 10 May 2018
Dimitrios Papaioannou Director Sep 1979 15 Jun 2020
Gerasimos Antypas Director Oct 1976 24 May 2023
Antony James Elliott Director Mar 1976 24 May 2023
Enzo Chiesa Director Oct 1964 21 Sep 2025
John Joseph Coulter Director Oct 1961 30 Sep 2025
Evangelos Kollintzas Director Jan 1980 4 Dec 2025
BIRD & BIRD COMPANY SECRETARIES LIMITED Corporate secretary Not published 11 May 2023

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.

    How safeguarding works →

Show FCA detail (7 permissions)
  • a) Services enabling cash placement on a payment account
  • b) Services enabling cash withdrawals from a payment account
  • c) Execution of payment transactions (not covered by a credit line)
  • d) Execution of payment transactions (covered by a credit line)
  • e) Issuing payment instruments or acquiring payment transactions
  • f) Money remittance
  • h) Issuing Electronic Money

Limits on what they may do

  • Agents and distributors
    The firm will not onboard any agents or use any distributors.
  • Unrelated payment services
    The firm will not provide any payment services which are not related to the issuing of e-money (i.e. unrelated payment services).

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is VIVA WALLET.COM LTD FCA authorised?
Yes, VIVA WALLET.COM LTD (FRN 989273) is authorised by the FCA to carry out regulated activities.
Is my money safe with VIVA WALLET.COM?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about VIVA WALLET.COM to the Financial Ombudsman Service, free of charge.
Is VIVA WALLET.COM a scam or clone?
VIVA WALLET.COM is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is VIVA WALLET.COM's Firm Reference Number (FRN)?
VIVA WALLET.COM's FRN is 989273. You can verify it on the FCA register.