Wise Payments Limited
Reference number: 900507
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Same company
This company holds another FCA record
A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
1st Floor, Worship Square, 65 Clifton Street, London, EC2A 4JE, United Kingdom
- Wise
Company details
From the company's Companies House record.
- Company number
- 07209813
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 31 March 2010 (16 years old)
- Registered office
- 1st Floor Worship Square, 65 Clifton Street, London, EC2A 4JE, England
- Nature of business
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- Financial intermediation not elsewhere classified (SIC 64999)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Lars Trunin | Director | Dec 1989 | 16 Jun 2023 |
| Rohan Basu | Director | Apr 1990 | 6 Sep 2024 |
| Matthew John Briers | Director | Dec 1976 | 28 Nov 2024 |
| Jane Fahey | Secretary | Not published | 28 Jun 2024 |
Activities and protection
What they can do, and how you are protected
- Handle payments & transfers Funds safeguardedYour money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
Show FCA detail (10 permissions)
- a) Services enabling cash placement on a payment account
- b) Services enabling cash withdrawals from a payment account
- c) Execution of payment transactions (not covered by a credit line)
- d) Execution of payment transactions (covered by a credit line)
- e) Issuing payment instruments or acquiring payment transactions
- f) Money remittance
- g) Execution of payment transactions via telecoms, IT system or network operator
- h) Issuing Electronic Money
- i) Payment initiation services
- j) Account information services
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Previously registered as
The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- TransferWise Limited
Complaints record
In January–June 2025, the Financial Ombudsman Service received 652 new complaints about this firm, and upheld 25% of the ones it decided.
That is below the 31% median for the firms the Ombudsman reports on.
- Banking and credit 651
- Investments 1
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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Common questions