Wise Payments Limited

Reference number: 900507

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Same company

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Wise

Company details

From the company's Companies House record.

Company number
07209813
Company status
Active
Company type
Private limited company
Incorporated
31 March 2010 (16 years old)
Registered office
1st Floor Worship Square, 65 Clifton Street, London, EC2A 4JE, England
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Current directors and secretaries

Name Role Born Appointed
Lars Trunin Director Dec 1989 16 Jun 2023
Rohan Basu Director Apr 1990 6 Sep 2024
Matthew John Briers Director Dec 1976 28 Nov 2024
Jane Fahey Secretary Not published 28 Jun 2024

Activities and protection

What they can do, and how you are protected

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
Show FCA detail (10 permissions)
  • a) Services enabling cash placement on a payment account
  • b) Services enabling cash withdrawals from a payment account
  • c) Execution of payment transactions (not covered by a credit line)
  • d) Execution of payment transactions (covered by a credit line)
  • e) Issuing payment instruments or acquiring payment transactions
  • f) Money remittance
  • g) Execution of payment transactions via telecoms, IT system or network operator
  • h) Issuing Electronic Money
  • i) Payment initiation services
  • j) Account information services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • TransferWise Limited

Complaints record

In January–June 2025, the Financial Ombudsman Service received 652 new complaints about this firm, and upheld 25% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Banking and credit 651
  • Investments 1

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Wise Payments Limited FCA authorised?
Yes, Wise Payments Limited (FRN 900507) is authorised by the FCA to carry out regulated activities.
Is my money safe with Wise Payments?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about Wise Payments to the Financial Ombudsman Service, free of charge.
Is Wise Payments a scam or clone?
Wise Payments is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Wise Payments's Firm Reference Number (FRN)?
Wise Payments's FRN is 900507. You can verify it on the FCA register.