Zappie Communications Ltd

Reference number: 1000253

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Appointed representative, but in an insolvency process

This firm is under the control of insolvency practitioners and may have stopped taking on new business. If you are or were a customer, deal with the appointed office holders rather than the firm.

What the FCA says

ATTENTION - Firm in an insolvency process

This firm is in an insolvency process. It is under the control of the appointed insolvency office holder(s) and may have stopped taking on new business. It has to continue to meet our standards in line with its regulatory status, including when dealing with its customers. If you are/were a customer check how this affects you with the firm or the appointed insolvency office holder(s).

Responsible principal firm

Leo Communications Ltd Reference number: 960774 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Zappie Communications Ltd (FRN 1000253) is an AR of Leo Communications Ltd (FRN 960774). When you use Zappie Communications's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Zappie Communications, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    0333 188 8301

  • Verified address

    Grosvenor House, 2 Grosvenor Square, Southampton, Southampton, SO15 2BE, United Kingdom

Company details

From the company's Companies House record.

Concerns on the company record

  • Companies House records this company in liquidation.
  • This company has insolvency history on record.
Company number
14499048
Company status
Liquidation
Company type
Private limited company
Incorporated
22 November 2022 (3 years old)
Registered office
Bartle House, Oxford Court, Manchester, M2 3WQ
Nature of business
  • Other telecommunications activities (SIC 61900)

Current directors and secretaries

Name Role Born Appointed
Jamie Glenn Pidgley Director Feb 1999 22 Nov 2022
Michael John Connolly Director Feb 1991 7 May 2024
Sarah Maria Gallagher Director Mar 1990 7 Nov 2025
Imrul Elahi Khandokar Director Jul 1984 19 Dec 2025

Check on the FCA register → Report a scam →

Activities and protection

What the record covers, and how you are protected

  • In an insolvency process
    Money the firm held is returned through the appointed office holders, which takes time and can fall short. The FSCS covers eligible claims up to its limits, and the Ombudsman can still look at a complaint.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Zappie Communications Ltd FCA authorised?
Zappie Communications Ltd (FRN 1000253) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Zappie Communications?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Zappie Communications Ltd (FRN 1000253) is an AR of Leo Communications Ltd (FRN 960774). When you use Zappie Communications's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Zappie Communications, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Zappie Communications?
Zappie Communications is under the control of insolvency practitioners, so money it held is returned through the appointed office holders rather than by the firm. That takes time and can fall short. Where money is missing, the FSCS covers eligible claims up to its limits, and the Financial Ombudsman Service can still consider a complaint.
Is Zappie Communications a scam or clone?
Zappie Communications is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Zappie Communications's Firm Reference Number (FRN)?
Zappie Communications's FRN is 1000253. You can verify it on the FCA register.