Zoe Joanne Turnbull

Reference number: 982263

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Appointed representative

Zoe Joanne Turnbull does not hold FCA authorisation of their own. It acts under a principal firm, which is legally responsible for their regulated business.

Responsible principal firm

Golden Charter Limited Reference number: 965279 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Zoe Joanne Turnbull (FRN 982263) is an AR of Golden Charter Limited (FRN 965279). When you use Zoe Joanne Turnbull's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Zoe Joanne Turnbull, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    07734 448988

  • Verified address

    6 Market Place, Jedburgh, Roxburghshire, TD8 6AP, United Kingdom

Also trades as
  • ZOE TURNBULL FUNERAL DIRECTORS

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through Golden Charter Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Zoe Joanne Turnbull FCA authorised?
Zoe Joanne Turnbull (FRN 982263) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Zoe Joanne Turnbull?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Zoe Joanne Turnbull (FRN 982263) is an AR of Golden Charter Limited (FRN 965279). When you use Zoe Joanne Turnbull's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Zoe Joanne Turnbull, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Zoe Joanne Turnbull?
Protection works through Golden Charter Limited, the principal firm responsible for Zoe Joanne Turnbull's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Zoe Joanne Turnbull a scam or clone?
Zoe Joanne Turnbull is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Zoe Joanne Turnbull's Firm Reference Number (FRN)?
Zoe Joanne Turnbull's FRN is 982263. You can verify it on the FCA register.