Zopa Bank Limited
Reference number: 800542
Instant download
Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
-
Verified website
-
Verified phone number
-
Verified address
Level 12, 20 Water Street, Canary Wharf, London, E14 5GX, United Kingdom
- DivideBuy
- Zopa
Company details
From the company's Companies House record.
- Company number
- 10627575
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 20 February 2017 (9 years old)
- Registered office
- Level 12 20 Water Street, Canary Wharf, London, E14 5GX, United Kingdom
- Nature of business
-
- Banks (SIC 64191)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Jaidev Janardana | Director | Feb 1979 | 31 Mar 2017 |
| Paul Alexander Cutter | Director | Aug 1969 | 30 Jan 2018 |
| Richard Frank Goulding | Director | May 1959 | 30 Jan 2018 |
| Gaenor Bagley | Director | Dec 1964 | 13 Dec 2018 |
| Stephen Jon Hulme | Director | Jun 1971 | 30 Mar 2021 |
| Nicholas Aspinall | Director | Aug 1964 | 12 Jan 2022 |
| Gordon Mccallum | Director | Apr 1960 | 12 Jan 2022 |
| Michael Charles Woodburn | Director | Nov 1970 | 12 Jan 2022 |
| Philippa Lambert | Director | May 1969 | 1 Jun 2023 |
| Max Alexander Ohrstrand | Director | May 1989 | 30 Oct 2025 |
| Victoria Elizabeth Matthews | Secretary | Not published | 22 May 2020 |
Warning
Scammers have impersonated this firm
Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.
Fake email addresses (5)
- fastcredittoday@gmail.com
- fastcredittoday365@gmail.com
- instantservicenow@gmail.com
- quickservice234@gmail.com
- veryfastcustomerservice@gmail.com
The FCA warning these came from
- Quick Easy Limited/Quick Easy Loan 26 August 2021
Scammers change these details often. Always check the live FCA warning.
Activities and protection
What they can do, and how you are protected
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (14 permissions)
- Accepting Deposits
- Arranging (bringing about) deals in investments
- Arranging safeguarding and administration of assets
- Credit Broking
- Dealing in investments as principal
- Debt Adjusting
- Debt Administration
- Debt-collecting
- Debt-counselling
- Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Making arrangements with a view to transactions in investments
- Providing Credit Information Services
- Providing Targeted Support
Limits on what they may do
-
Not permitted to canvass off trade premises
The firm is not permitted to canvass regulated borrower-lender-supplier agreements or regulated consumer hire agreements off trade premises
-
Appointed Representative Permission Requirement
1. This Requirement applies to the Firm in relation to each of its appointed representatives. The Firm must not, without the prior written consent of the FCA, enter into a written contract with any of its appointed representatives to carry on the regulated activity of debt adjusting pursuant to the Firm’s Part 4A permission for debt adjusting limited to adjusting-settlement of regulated consumer hire agreements in relation to vehicles. 2. If at any time the Firm wishes for any of its appointed representatives to carry on the regulated activity of debt adjusting pursuant to its debt adjusting permission, the Firm must apply to the FCA for a variation of this Requirement pursuant to section 55L(5) of the Act.
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Previously registered as
The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- Zopa Financial Services Limited
Names it no longer trades under
This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired name
- John Lewis & Partners
Complaints record
In January–June 2025, the Financial Ombudsman Service received 617 new complaints about this firm, and upheld 21% of the ones it decided.
That is below the 31% median for the firms the Ombudsman reports on.
- Banking and credit 615
- Investments 2
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
Download this page as a PDF report
£5 for a clean, timestamped copy you can keep, file or send on. It also helps keep the site free to use and free of ads.
Instant download
Common questions